Principal Specialist: Stakeholder Management

2 weeks ago


Midrand, South Africa Vodafone Full time

**Role purpose**:
To build and maintain Vodacom's relationships with key stakeholders through strategic engagements and managing select issues.
To identify issues and/or risks to stakeholder relationships and Vodacom’s reputation as soon as they arise so risks can be mitigated.
To manage reputation measurement processes across Vodacom Group markets.

**Your responsibilities will include**:
Develop and maintain a database of key stakeholders to be engaged in the pursuit of Vodacom's strategic objectives.
Identify, evaluate and document issues affecting relations between Vodacom and its key stakeholders.
Establish a process to ensure that recorded issues are directed to relevant departments for resolution and thereafter responses and feedback is sent to stakeholders.
Monitor Vodacom Group’s reputation amongst the key stakeholders and contribute to the maintenance of a positive reputation for Vodacom.
Communicate reputation measurement scores with relevant stakeholders and ensure reputation management plans are updated.
Conduct research and analyze outputs to positively contribute to improving stakeholder engagements and reputation management.
Develop and manage the production of a portfolio of corporate material to be used as collateral for stakeholder engagements.

Matric.
Degree, Diploma in Public Relations / relevant discipline.
Postgraduate Qualification (Advantageous).
8 - 10 years of relevant experience in Government Relations/Public Affairs/Public Relations / Reputation Management with at least three years. direct lead in managing relations with stakeholders.
Good knowledge of the Telecommunications Industry (Advantageous).

**Core competencies, knowledge, and experience**:
In-depth knowledge of reputation management/measurement and stakeholder engagement principles.
Good communication skills - being able to clearly present recommendations and insight to both internal and external stakeholders.
Excellent verbal and written communications skills - experience in writing briefing notes and speeches.
Strong analytical and reasoning skills - must be able to interpret research data, corporate information, and financial and economic information.
Good command of Word, Excel, and PowerPoint - must be able to use all three to develop talking points/briefing notes and presentations.
Strong problem-solving skills.
Project management.
Budget management.

Closing date for Applications**:09 February 2023.**

The base location for this role is, **Midrand, Vodacom Campus**

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.



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