Dealer Administrator

2 weeks ago

Pretoria, South Africa Fidelity Services Group Full time

Vacancy : Dealer Administrator

Region : Gauteng and Pretoria

Reporting to : Dealer Development Manager

**Overall purpose of the job**:
The successful incumbent will be responsible for providing assistance and support to the Dealer Development Manager and the Dealerships with regards to client query resolution, other means of correspondence handling and administration functionalities as required, maintaining due diligence and accuracy.

**Duties & Responsibilities**:

- Updating and distributing of daily, weekly and monthly statistics (i.e. weekly purchases, DDM Reports, Commitments, etc.)
- Managing the contract process to ensure that all contracts are accounted for and received as per Listener data provided
- Customer complaint resolutions: Managing client queries, complaints and the moving of clients to ensure that all matters are promptly resolved and referring those to Dealers where their assistance is required
- Managing General Dealer correspondence
- Processing the reversal of claw backs and distribution thereof to Dealers and ADT Finance departments, in addition to providing Dealers with information required regarding their clients within the 1 year warrantee period
- Providing Dealers with feedback regarding potential claw backs on a weekly basis and continuously following up on them
- Ensuring compliance with the Code of Conduct, specifically, with reference to sales, technical and SMS testing forms
- Providing Dealers with assistance in obtaining customer codes and credit vets within the standard operating procedure timeframes
- Undertaking active premise checks
- Reporting on area activity, sales, cancellations, operations and potential opportunities
- Reporting to be completed timeously and accurately on a weekly and monthly basis
- Coordinating all training and meeting interventions and ensuring that the specific requirements thereof are met
- Managing the administration duties of marketing initiatives
- Undertaking active premise checks
- PA duties for the Dealer Development Manager
- Assist DDM to ensure dealers comply with ADT Standard operating procedures
- Issuing of stationary and promotional items
- Arranging business reviews and training sessions

**Minimum qualifications and experience**:

- Matric or equivalent qualification
- At least 1 to 2 years’ experience within a customer service-orientated environment
- A minimum of 3 years administration experience
- Project management experience would be highly advantageous
- Computer literacy in MS Word, MS Excel, MS PowerPoint and MS Outlook
- Experience on Listener would be advantageous
- Experience of Dealer program software would be advantageous

**We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically** Disadvantaged

**Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

  • Payroll Administrator

    5 days ago

    Pretoria, South Africa GAP Consulting Full time

    Gauteng, Pretoria Central - Motor Retail - Admin Dept - R 18 000 - R 20 000 Monthly - Job ref: GP021210/TL - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a long established and highly successful Dealer that requires the services of a Payroll Administrator **Minimum Requirements** - Must have at least 1 to 2 years’ experience in a Payroll Administrator...

  • Yc: Emerging Market Administrator

    13 hours ago

    Pretoria, South Africa UD Trucks Full time

    **YC: Emerging Market Administrator** **Department : Emerging Markets (BP64600)** **Job Overview** UD Trucks is known for our pioneering technologies and products within the commercial automotive industry. The purpose of this role is to support Emerging Markets with various administrative functions in an effort to contribute to effectiveness, support sales...

  • Sales Manager

    13 hours ago

    Pretoria, South Africa WeBuyCars Full time

    We are looking for a Sales Manager to join our We Buy Cars team at our Silver Lakes Branch! **Responsibilities**: - Management of sales teams - Setting individual sales targets - Motivating sales executives - Sales administration - Complaint management - Manage dealer relationships and dealer registrations - Monitor and improve OUTsurance, Netstar sales on...

  • Dfs Asset Inspector

    5 days ago

    Pretoria, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: **purpose**: - To perform asset and NaTIS audits and inspections on vehicles placed on Dealer Floor Plans, collect proof of payment on outstanding monies, repossess vehicles, and identify and mitigate potential risks related to assets and dealerships**experience and qualifications**: - Minimum...

  • Financial Administrator

    Found in: Talent ZA C2 - 2 weeks ago

    Pretoria, South Africa People Dimension Full time

    Job Description/Duties:• Accurately Capturing monthly and ad-hoc customer invoices• Creating ad-hoc quotations (sales and service calls)• Reconcile customer accounts and communicate the said reconciliation with the customer• Assisting customer queries telephonically as well as per digital communication• Reconciliation of captured information...

  • Receptionist

    2 weeks ago

    Pretoria, South Africa Motus Corporation Full time

    **Motus Hino Tshwane **currently holds a vacancy for a Receptionist. The purpose of the position is to ensure all incoming calls on dealership switchboard are timeously answered and the front desk is professionally managed; creating a welcoming experience for both telephonic and walk-in customers and visitors. Reporting to the **Dealer Principal**, the...

  • Dealer - Agent for Kitchen Cupboard Solutions

    2 weeks ago

    Pretoria, South Africa Home Concept Furniture Manufacturers Full time

    Home Concept is a successful, well-established Kitchen company, with various service points throughout South Africa. An exciting opportunity exists within our company, to become an Agent in multiple regions. We are currently looking for an agent to service **Zambezi, Pretoria** This will be done via well-established retailers within the retail sector. To be...

  • Dealer - Agent for Kitchen Cupboard Solutions

    2 days ago

    Pretoria, South Africa Home Concept Furniture Manufacturers Full time

    Are you a kitchen or interior designer? Home Concept is a successful, well-established Kitchen company, with various service points throughout South Africa. An exciting opportunity exists within our company, to become an Agent in multiple regions. We looking for kitchen design, sales and customer service consultant in **Pretoria, Gauteng**, we need someone...

  • Automotive Technician

    1 day ago

    Pretoria, South Africa Bonafide Human Capital (Pty) Ltd Full time

    Our well known automotive vehicle dealer client based in Pretoria is looking to employ 2 x highly qualified Maintenance Technicians with BMW experience. Job Purpose and Deliverables Core purpose of the role **Ensure work is done according to manufacturer specifications** - Have good administrative acumen, by reporting accurately on faults found and work...

  • Sales Representative

    2 days ago

    Pretoria, South Africa Fourier Recruitment Full time

    Serves customers by selling products and meeting customer needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Adjusts content of sales presentations by studying the type of sales outlet or trade factor. Focuses...

  • Business Sales Manager

    Found in: Talent ZA C2 - 2 weeks ago

    Pretoria, South Africa Staff Unlimited Recruitment Full time

    Responsibilitieso Identify opportunities and generate sales in the corporate sectoro Achieve monthly and annual installation targetso Maintain, manage and develop an existing customer databaseo Achieve an average of 40% business from first time customers and 60% add on business from an existing customer databaseo Provide excellent service and support to both...

  • Business Sales Manager

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Pretoria, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Responsibilitieso Identify opportunities and generate sales in the corporate sectoro Achieve monthly and annual installation targetso Maintain, manage and develop an existing customer databaseo Achieve an average of 40% business from first time customers and 60% add on business from an existing customer databaseo Provide excellent service and support to both...

  • Associate Reporting Systems Inspector

    Found in: beBee S ZA - 3 weeks ago

    Gauteng, Pretoria, South Africa South African Reserve Bank Full time

    South African Reserve Bank’s job vacancy, Career and Recruitment Job title : Associate Reporting Systems Inspector – Fin Surv jobs in Gauteng Job Location : Gauteng, Pretoria Deadline : April 08, 2024 Quick Recommended Links Jobs by Location Job by industries Brief description The main purpose of this position is to inspect and certify reporting...

  • Yc: Cd Assistant

    1 day ago

    Pretoria, South Africa UD Trucks Full time

    **YC: CD Assistant** **Department : Network Development (BP64400)** **Job Overview** UD Trucks is known for our pioneering technologies and products within the commercial automotive industry. The person will support wrt admin, logistics and general activities in the Competence Development and Retail Development Departments. **Responsibilities and...

  • RFX - 4932046 - Associate Financial Analyst

    Found in: Talent ZA C2 - 1 week ago

    Pretoria, South Africa Tipp Focus Full time

    Objective of this Scope of WorkThe main purpose of this position is to process exchange control applications and monitor compliance with the Currency and Exchanges Manual for Authorised Dealers as well as the Exchange Control Regulations in order to regulate cross-border transactions and ensure efficient management of foreign exchange.Scope of Services...

  • Service Advisor

    13 hours ago

    Pretoria, South Africa Bonafide Human Capital (Pty) Ltd Full time

    Our well known luxury dealer client based in Pretoria is looking to employ an EE customer driven Service Advisor. Must have Luxury Brand experience. Salary 18k - 20k, plus benefits depending on experience. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as...

  • Yc: Marketing Assistant

    13 hours ago

    Pretoria, South Africa UD Trucks Full time

    **YC: Marketing Assistant** **Department : Brand and Marketing (BP13400)** **Job Overview** UD Trucks is known for our pioneering technologies and products within the commercial automotive industry. UD Trucks is known for our pioneering technologies and products within the commercial automotive industry. UD Trucks is known for our pioneering technologies...

  • Financial Analyst

    Found in: beBee jobs ZA - 2 weeks ago

    Pretoria, Gauteng, South Africa South African Reserve Bank Full time

    South African Reserve Bank's job vacancy, Career and RecruitmentJob title : Financial Analyst -Finsurv jobs in GautengJob Location : Gauteng, PretoriaDeadline : May 16, 2024Quick Recommended LinksJobs by LocationJob by industries Brief descriptionThe main purpose of this position is to process exchange control (excon) applications and monitor compliance with...

  • Financial Analyst

    Found in: beBee S ZA - 2 weeks ago

    Gauteng, Pretoria, South Africa South African Reserve Bank Full time

    South African Reserve Bank’s job vacancy, Career and Recruitment Job title : Financial Analyst -Finsurv jobs in Gauteng Job Location : Gauteng, Pretoria Deadline : May 16, 2024 Quick Recommended Links Jobs by Location Job by industries Brief description The main purpose of this position is to process exchange control (excon) applications and monitor...