Head Housekeeper

Hotel in Emalahleni (Witbank) is seeking the services of a Head Housekeeper. The successful individual will be responsible in ensuring the entire hotel, all Guest’s Rooms and Public Areas are cleaned in a consistent and professional manner, creating results that contribute to the mission and overall success of the Company.

**Responsibilities**:

- Responsible for the overall running of housekeeping department of the hotel, cost effectively and to required standard, in accordance with the Hotel’s operational requirements.
- Supervises all personnel in these departments.
- Check all rooms on cleanliness, readiness and maintenance issues and is responsible for ensuring the Minimum Standard Operating Procedures are being met.
- Responsible for staff training
- Forecast anticipated volumes of business and schedule staff accordingly.
- Maintain records of stock taking and working to our budgeted amounts of guest supplier and other consumables.
- Responsible for the control of all stock, operating equipment, maintenance, and cleaning of cleaning equipment.

**Requirements**:

- Hospitality certificate or management diploma will be advantageous.
- +2 years in a 4-star unit as Executive Housekeeper or Room Divisions Manager
- Knowledge of the Opera -Property Management System essential
- Must be computer literate (Microsoft Office - Word, Excel, Outlook & Explorer)
- Good planning, organizational and time management skills
- Ability to work accurately under pressure.
- Must be guest service driven.
- Ability to work shifts.
- Excellent communication skills - verbal, written and telephonic.
- Must be able to use initiative & work unsupervised.