Asst. Executive Housekeeper
2 weeks ago
A 4* Luxury Hotel is looking to recruit an Assistant Executive Housekeeper who is an inspiring, empowering and results orientated leader with a passion for service excellence whilst maintaining standards and meeting or exceeding financial goals.
**Key responsibilities will include**:
- General management of the housekeeping department in conjunction with the Executive Housekeeper.
- Setting (in conjunction with the Executive Housekeeper) and maintaining housekeeping service standards.
- Ensuring the timeous availability of clean rooms in accordance with housekeeping operating standards and that daily room inspections have been carried out by the Floor Supervisors.
- Conducting regular guest service, hygiene, cleanliness, and SOP training with staff so that they can offer world class service to our guests.
- Lead a large team of people, building teamwork and personal accountability.
- Managing staff processes such as personal presentation, recruitment, performance management and IR.
**Requirements**:
- Matric
- Must be flexible and able to work shifts.
- Own transport (advantageous)
- Use of technology including MS 365 (essential), Opera (advantageous)
- Track record leading and managing large teams.
- Validated experience in a similar role within the housekeeping department in a busy, up-market hotel - essential.
- Strong Housekeeping operational background with experience in cost management, stock monitoring, workforce planning & rostering, IR, recruitment and selection, daily administration etc.
**Competencies**:
- Accuracy
- Devotion to quality
- Directing
- Performing under pressure
- Planning
- Guest focussed
- Teambuilding
- Assertiveness
- Drive & passion
- Initiative
- Integrity
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