Parts Administrator
5 months ago
**Job Number**
- 71229
**Job Type**
- Permanent
**Job Title**
- Parts Administrator
**Computer Skills**
- MS Excel
**Industry**
- Machinery
**City**
- Springs
**Province**
- Gauteng
**Role Summary**
- Reporting to the Parts Business Manager, the Parts Administrator is responsible for growing, managing and facilitating internal & external training and administration, end to end, on the Company platform.- Reporting and managing on the national Parts sales KPI’s.**Duties**
- Provide network support to Company employees, dealers and customers.- Encourage and train Service Partners to promote Company within their organization and to their End-Customers.- Continuously updating product registration and customer information on the Company platform.- Actively communicating and engaging with END user company administrators and License managers- Providing basic navigation to all Company users and ensuring ease of use.- Providing advance training and support to Customers, our dealers, their Company Administrators, and License managers- Promote Company and standardise solutions for all divisions.- Configure and manage licenses and vouchers - end to end.- Submit errors and new requirements from internal and external customers to the relevant factory support teams.- Actively participating to the cross-divisional “Licenses” meetings**Parts Sales**
- Distribute the relevant Parts Sales KPI reports nationally.- Report / escalate non-conformances.- Drive warehouse processes through reporting to ensure customer (Internal & External) satisfaction.-
**Inherent Requirements**
- Minimum 3 years related experience and/or training; or equivalent combination of education and experience in customer service and parts counter sales.**What Qualification**
**Minimum Qualification**
- Matric
**Status**
- Available
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