Medical Receptionist and Administrator

2 weeks ago

Pretoria, South Africa iMedrecruit Full time

About the job Medical Receptionist and Administrator

**Medical Receptionist and Administrator, Pretoria**

Our client, a paediatrician in Pretoria, is seeking to recruit an experienced, professional, motivated and dynamic medical receptionist and administrator to join their practice team. The successful applicant must be result-orientated with abilities, knowledge, and skills to perform successfully in the paediatric medical field. Excellent organizational and communication skills are essential as well as a proven track record in resolving complex patient issues and implementing workable solutions.

**Responsibilities**:

- Perform clerical and administrative duties that facilitate laboratory-to-caregiver information flow.
- Assist in managing back-office tasks: provisioning of medical supplies and care, interfacing with supply companies, and accurate filing procedures.
- Assist in creating a welcoming setting for patients and families with warm greetings, logins, intake interviews, escorting to examination rooms, and appointment scheduling.
- Assist in educating parents and guardians in patient treatment/care issues.
- Implement new policies and procedures for the practice management and update existing documents.
- Compose reports and correspondence and assist with compiling documentation.
- Scan confidential documents into an electronic filing system and categorize them for retrieval/review.
- Transcribe dictated letters and reports.
- Responsible for all filing/updating/record-keeping.
- Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Prepare folders and maintain new patient records.
- Review medical records for completeness, compiled data, such as admissions, doctors' appointments, type of treatment given.
- Compile medical records requested by hospital departments.
- Audit each employee file to update incomplete and missing paperwork in a timely manner.
- Work daily with parents/guardians from diverse backgrounds, in person, telephone, computer, mail, and social media.
- Interact with the health community, including professional associations, hospitals, clinics, medical centres and other health organizations.
- Assisting with tracing patient results, special investigations and all other documentation.
- Present medications, previous hospitalizations or any other substantial physically limiting condition.
- Ensure that EHR databases are complete, accurate, and available only to authorized personnel.
- Obtained patient histories, vital signs, and documents in the patient's file.
- Pre-examine patient's to be examined by Dr.

**Qualification**:

- Matric
- At least 5 years experience in a similar medical receptionist position or in a medical environment
- Microsoft office suite experience and computer literate

**Skills and attributes**:

- Deliver a high standard of patient service
- Excellent administrative skills
- Excellent use of English and medical terminology (verbally and written)
- Excellent at multi-tasking and working both independently and part of a team
- Ability to devise and review systems for operational efficiency and control
- Minimal skills in accounting and business reporting
- Knowledge of relevant legislation
- Knowledge of employment conditions

**Working hours**:
Monday to Friday, 08h00 17h00

**Appointment**:
ASAP

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