Maintenance Supervisor

2 weeks ago


Pretoria, South Africa Nedbank Full time

Job Family- Administration, Operations and Facilities
- Career Stream- Facilities
- Leadership Pipeline- Manage Others

**Job Purpose**
- To provide value adding property service for customers and staff in order to create a great place to work through enabling competent and passionate teams.

**Responsibilities**:

- Build and maintain effective working relationships by being flexible and open to feedback.
- Build strong internal and external relationships by engaging and communicating effectively.
- Meet and exceed clients' expectations by identifying their needs and resolving queries within agreed turnaround times.
- Provide feedback to management by compiling reports for the management team.
- Contribute Business Unit cost saving strategy by evaluating cost of implementing work in-house or outsource. Confirm invoice prices for processing by checking against the job card; Purchase order and quotation.
- Manage and maintain consumables inventory system by updating the stock control spreadsheet on a daily basis.
- Manage staff performance by monitoring daily activities of direct reports.
- Ensure transformational target are met for own team through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list.
- Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
- Manage performance of staff.
- Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
- Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations; utilising the talent grid principles and developing talent retention programmes.
- Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
- Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
- Prepare for the day by inspecting site and checking the property service centre.
- Deploy staff by assigning staff to calls logged.
- Manage the Planned Preventative Maintenance (PPM) Schedule by booking necessary items in advance.
- Ensure internal and external stakeholders perform within agreed turnaround time and Service Level Agreements by monitoring and rating their performance in accordance with Vendor Management process.
- Prevent and minimise hazards by complying with Occupational Health and Safety Act and the Nedbank OHS policy.
- Source quotations by identifying suppliers from the preferred list and requesting for written quotes.
- Give work commitment by raising a requisition and purchase order.
- Manage performance of the team by conducting on the job training; counselling and coaching.
- Enhance processes by constantly seeking innovative improvements to the maintenance practises.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Minimum Experience Level- 3 years experience in facilities management environment

**Technical / Professional Knowledge**
- Budgeting
- Business administration and management
- Client service management
- Communication Strategies
- Governance, Risk and Controls
- Principles of project management
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Strategic planning
- Behavioural Competencies- Communication
- Technical/Professional Knowledge and Skills
- Collaborating
- Managing Work
- Work Standards
- Adaptability
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_



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