Insurance Consultant
4 weeks ago
We are looking for individuals to work within the commercial contact centre as there are career opportunities available for Insurance Consultants. The insurance consultant role is focused on providing an end-to-end service and support to brokers.
This role is focused on, but not limited to; servicing broker requests, including enquiries.
- Dealing with general insurance and policy specific enquiries;
- Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;
- Assisting to resolve all insurance queries within required timeframe and compliance requirements;
- Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
- Undertaking to adjust premiums in line with new asset values;
- Managing client expectation on expected turnaround times for submitted requests;
- Adhering to underwriting criteria and regional requirements;
- Assist with profiling the client with the best suitable product and underwriting criteria;
- Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;
- Assisting in implementing solutions for improvement; and
- Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.
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Short Term Insurance Broker Sales Consultant
4 weeks ago
Johannesburg, South Africa ALJ Insurance Brokers Full timeALJ Insurance Brokers (ALJ) is in search of sales consultants experienced in personal lines insurance. **Key Responsibilities**: Generate new sales leads by making use of social media, marketing car dealers, and gaining referrals. Have extensive product knowledge of the type of short-term insurance packages available (car, household), in order to evaluate...
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Insurance Consultant
3 weeks ago
Johannesburg, South Africa CallForce Direct Full time**Insurance Sales Consultant** CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development opportunities. Your sales experience in the insurance industry and your...
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Insurance Team Lead
1 day ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeAbout the RoleThe Insurance Team Lead is responsible for managing Underwriting Consultants within the contact centre. Key objectives include ensuring the team reaches target by monitoring individual performance on a constant basis, mentoring team members and providing real-time support in terms of query resolution.
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Insurance Team Lead: Performance Excellence
3 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob SummaryThe General Insurance Leadership Role: Team Management position at Santam Insurance involves leading a team of Customer Service and Underwriting Consultants to deliver exceptional customer service and achieve underwriting and profitability objectives.Key Responsibilities:Lead a team of Customer Service and Underwriting Consultants to deliver...
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Insurance Consultant
2 days ago
Johannesburg, South Africa RecruitDuo Pty Ltd Full timeInsurance Consultant Role Location Johannesburg, Randburg Introduction Specialist Underwriter seeks to appoint a underwriter support assistant with hands on experience dealing with Insurance related tasks and queries. Duties & Responsibilities: Understanding insurance risks Understanding of policy wordings Solving of queries on instruction between...
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Insurance Team Lead
7 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeThe Customer Service Manager Position at Santam Insurance involves leading a team of Underwriting Consultants in the contact centre. As a key performer, you will be responsible for driving service targets aligned with quality and compliance requirements. Your expertise will ensure that employees are managed effectively in a Hybrid working environment.Key...
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Insurance Consultant
2 weeks ago
Johannesburg, South Africa Santam Full timeWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...
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Insurance Sales Agent
3 weeks ago
Johannesburg, South Africa Kraft Insurance Brokers Full timeAn Insurance Brokerage in Observatory Johannesburg is looking for a motivated sales consultant to sell short-term insurance on a R 5000 basic salary plus uncapped commission. Must have: - Matric, RE1 and at least 120 credits. - Self disciplined - Preferably own laptop and reliable vehicle - Previous sales experience a must - Money hungry and target...
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Senior Insurance Operations Manager
3 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob OverviewSantam Insurance is seeking a highly skilled and experienced Senior Insurance Operations Manager to lead our team of Customer Service and Underwriting Consultants.This role is focused on driving exceptional customer service, ensuring the achievement of underwriting and profitability objectives, and maintaining expert knowledge on specific...
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Senior Underwriting Consultant
1 day ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeThe Operations department at Santam Insurance has an exciting new role available for a Senior Underwriting Consultant who will be based in the Service Centre team in Johannesburg.Key ResponsibilitiesUnderstand and advise on different Santam commercial offerings.Assess and mitigate risk exposure for Santam.Collaborate with technical managers, risk services,...
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Insurance Consultant
4 weeks ago
Johannesburg, South Africa Sanlam Full timeWho we are- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...
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Insurance Consultant
3 weeks ago
Johannesburg, South Africa Santam Full timeWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...
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Insurance Consultant
3 weeks ago
Johannesburg, South Africa Santam Full timeWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...
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Insurance Consultant
2 weeks ago
Johannesburg, South Africa Santam Full timeWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...
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Short-Term Insurance Operations Manager
1 day ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob Description SummaryThis position is focused on managing a team of Underwriting Consultants within the contact centre. The successful candidate will be responsible for monitoring individual performance, providing real-time support and mentoring team members to ensure the team reaches target.Key RequirementsNational Diploma in (min NQF lev 5); or...
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Insurance Case Manager
1 day ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeWe are seeking an experienced Insurance Case Manager to join our Service Centre team in Johannesburg. As a key member of our operations department, you will be responsible for managing brokers' experiences by providing dedicated service for high-value requests from quotation through inception, amendments, and renewal of policies.Job DescriptionProvide...
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Insurance Claims Consultant
6 days ago
Johannesburg, South Africa Trafalgar Property Management (Pty) Ltd Full timeTrafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association (“HOA”) property management services across...
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Insurance Claims Handler
7 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeWe are looking for a skilled and experienced Motor Admin Consultant to join our team at Santam Insurance. As a Claims Administrator, you will be responsible for ensuring that vehicles are towed safely and efficiently to the correct destinations.Your key responsibilities will include managing expediting tasks and repair process instructions, contacting...
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Insurance Sales Consultant
2 weeks ago
Johannesburg, South Africa CallForce Direct Full timeCallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. We are seeking Insurance Sales Consultants to join our team and help our clients protect what matters most. As an Insurance Sales Consultant, you will play a vital role in promoting our short-term insurance...
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Short-Term Insurance Leadership Role
7 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam Insurance is committed to transformation and embracing diversity. We are looking for a talented Contact Centre Management Job professional to join our team. As a key member of our organization, you will be responsible for managing a team of Underwriting Consultants in the contact centre. Your main objective will be to drive service targets aligned...