Quality Assurance Manager

5 days ago

Kempton Park, South Africa AVI Limited Full time

**AVI Ltd. **is known for its leading household brands across many categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel.

**NATIONAL BRANDS LIMITED** operates 5 manufacturing sites, offering world class manufacturing facilities in Isando (Johannesburg), Rosslyn (Pretoria), Westmead and Durban (KZN). It is home to some of the best-known South African tea, coffee and creamer brands, including our delicious range of much-loved savoury and sweet biscuits, and our melt-in-your-mouth snack range.

An exciting opportunity exists for a **Quality Assurance Manager **at **NATIONAL BRANDS LIMITED Isando, Biscuits**. The purpose of the role is to lead the Quality team and to lead the Quality function for the site. The successful incumbent will report to the Operations Executive with a dotted line to the Quality Executive.

**Line Manager**: Operations Executive

**Number of Direct Reports**: 4

**Job Specification**:
**Key Performance Areas**:

- Responsible for overall Quality Assurance and Control Management on site.
- Identify and implement Improvement Opportunities related to product quality.
- Manage the Integrated Quality Management System for the site (FSSC including HACCP) ensuring the effective operation and Implementation of Quality Procedures and Standards
- Manage compliance to Specifications through the Laboratory responsible for ensuring compliance to set standards/ specifications on raw material and packaging and process and product compliance through process control. Identify and implement Improvement Opportunities related to product quality.
- Manage and resolve customer complaints.
- Managing the Food Safety System (including internal and process audits) on site, as well as assist with Supplier Audits against the AIB standard
- Liaise with suppliers on quality and technical issues.
- Manage the cleaning contract and pest control contract.
- Manage industrial relations issues and ensure competency development of the team
- Operational budgeting and cost control
- Competency development of teams, including mentoring and coaching
- Managing industrial relations

**Minimum Requirements**:
**Experience**:

- A minimum 5 years’ experience as a Quality Assurance Manager within the FMCG / Food Production Industry

**Qualifications**:

- Tertiary qualification in Food Science or any related qualification is essential
- Experience in Quality preferably within the FMCG Industry spanning at least 5 years

**Additional Requirements**:

- Knowledge of FSSC 22000 and AIB
- Exposure to a unionized environment is essential
- Knowledge of SAP
- Knowledge of Manufacturing Execution System (MES)

**Competencies**:

- Thinking Analytically
- Documenting Facts
- Interpreting Data
- Articulating Information
- Making Decisions
- Resolving Conflict
- Attention to Detail
- Taking Initiative

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