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Retail Pa and Administrator
4 weeks ago
**5 Years Store retail expereince**:
- Store process and other process improvement and implementation
- Retail Project Management
- Dealing with IR matters
- Workforce scheduling
- Health and Safety at store level
- Compliance audits
**Tertiary**
- National Diploma Retail Management
- Other
- Business Qualification
**Personal Assistance**
- Acting as an intermediary and point of contact for the Head of Retail
- Screening and directing phone calls and distributing correspondence.
- Managing the Head of Retails mailbox.
- Interacting with all the Retail Managers
- Managing the diary and scheduling meetings and appointments.
- Making travel arrangements.
- Producing reports, presentations, and briefs for the Head of Retail
- Assisting with personal errands and other activities for the Head of Retail
**Operations**
- Assist with the execution of daily and monthly reports for the Head of RETAIL and CFO
- Manage and complete special projects related to retail
- Coordinate Payroll with targets/commissions - company
- Ensuring that employees observe company protocols.
- Traveling to stores to conduct your duties on-site, as needed.
- Work with HR to implement an appropriate staff structure in your stores, to secure operations can be handled with quality and efficiency
- Ensure all Store Managers receive the appropriate level of training, be aware of talents in the area and enhance succession planning System management
- Implement and review all technology-related processes, and ensure documentation is prepared to train staff members on all required systems
- Assist in testing of system upgrades and updates as well as provide relevant insights as required
**Campaigns**
- Assist the marketing teams with processes that impact the retail team regarding campaigns - Review VM instructions (Operational/Compliance and review purposes) - Review the offer/sale/markdown sheets to ensure information is in line with the business - Prepare Campaign information for the Head of Retail Customer service
- Assist the retail teams in-store and at head office with any escalation of customer queries and/or calling customers on escalated queries IT
- Assist stores with escalations of call logs that affect the day-to-day functions of the store
- System support
- Assist IT with any ad hoc information that need to be communicated to and from stores
**Communication**
- Communicate important information that impacts the business, in-store processes and head office and ensure that all relevant parties are informed
Any ad-hoc duties as allocated by Head of Retail.
**Salary**: R18,000.00 - R25,000.00 per month
Ability to commute/relocate:
- Greenstone, Gauteng: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you own Retail or business related qualification/s ?
**Education**:
- Diploma (preferred)
**Experience**:
- 5 years sales & Retail (preferred)
License/Certification:
- Drivers license and own Transport (preferred)