Account Manager

2 weeks ago


Johannesburg, South Africa TalentLink Full time

Manage reseller-client relationships efficiently
- Respond to client’s queries within a timeframe and structure technical responses in a specific format
- Onboarding new clients within a structured technical framework
- Understanding Google My Business as a key channel for client growth
- Train agencies on how to utilize our platform
- Develop KPIs with clients and achieve them within a given time frame
- Identify upsell and cross-sell opportunities
- Ad-hoc liaisons with key stakeholders to manage third-party platforms
- Manage technical workflow with the resources provided
- Written and verbal communication with clients to be professional within the scope laid out in the company culture and ethos


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