Research Officer

3 days ago

Pretoria, South Africa PSETA Full time

Designing methodologies relevant to research studies being undertaken;
- Conduct literature reviews, collect, analyse and interpret qualitative and/or quantitative data;
- Write research reports and project reports;
- Support procurement process and contract administration requirements;
- Provide ready access to all data for the specialist and manager;
- Liaise with internal and external stakeholders to obtain additional research data, comments on the Sector Skills Plan and other research projects;
- Prepare, maintain, and update website materials, including PSETA database and repository;
- Prepare articles, reports, and presentations;
- Attend, participate in and report on all Skills Development and Research conferences and meetings that are relevant to the PSETA sector;
- Perform day-to-day research activities for assigned projects;
- Conduct first line data clean-up and analysis (WSP or any data collected for research studies and presentations);
- Assist specialist with PSETA representation in research and SSP forum attendance;
- Conduct all allocated research as per PSETA research plan;
- Coordinate and implement office procedures;
- Data retrieval for audit requests and provide assistance during audits of the manager;
- Assist in the analysis of data and records to drive continual improvement;
- Assist with the review and revision of support documentation being used in processes which directly affect the office of the manager;
- Control documentation to ensure easy access, traceability and comprehensive record keeping of all documentation for manager’s office;
- Ensure adherence to procedure and applicable service standards;
- Provide input into policies, templates and SOPs;
- Recommend and incorporate cost saving initiatives into budgets and controls expenditure within approved parameters;
- Obtains costing information for events to assist department in budgeting and forecasting;
- Follows up to ensure that invoices are paid timeously and communicates with Finance on processing of invoices;
- Assist specialists on stakeholders engagements;
- Addresses basic queries from stakeholders and channels specific / complex queries to Managers;
- Establish and maintain good relations between the manager, staff and external parties.
- A minimum Office, HR, Social Science or Business Administration at NQF 6 or equivalent.
- A minimum 2 years’ experience at coordinator or officer level in a research environment.
- Experience and knowledge in the Sector Education and Training Authority environment is essential.
- Excellent and proven communication skills (written and verbal) at all levels within the business and with stakeholders.
- Integrity, high ethical standards and conduct.
- Excellent telephone etiquette.
- Analytical, meticulous, accurate and pay attention to detail.
- Ability to multi-task, work under pressure and at times extended hours to meet deadlines (proven and advanced time management skills).
- Understanding of the South Africa public service sector.
- Knowledge of standard office procedures.
- Knowledge of SDA, SDLA, NQF, SAQA and QCTO.
- Knowledge of Stakeholder Relations Management.
- Outstanding organisational skills and attention to detail.
- The capacity to work alone or as part of a team.
- Discretion and respect for confidential information.

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