Product Manager
6 months ago
**Company Description**
Company Name: USD 437
Company Description
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**
**Job Description**:
As a Product Manager, you will be part of the Proximity Payments vertical in the Solutions organization collaborating and leading Transit Solution initiatives and Contactless Solutions. The scope of the role is Sub-Saharan Africa and requires a high level of interaction and collaboration with business and technical resources across the company, including digital development platform, network processing, client support services, risk, legal, and operations.
**Responsibilities**
- Project manage and Support Visa Transit commercial rollouts and contactless solutions
- Provide on-field first level technical support for Visa’s transit integrations
- Responsible to advice and guide clients (Issuers, acquirers, merchants, 3rd party wallet providers, Public Transport Operators and technology vendors) on Transit integration options and act as a technical SME for Visa’s Transit integrations by being able to understand the platform in its entirety, from overall architecture to the nuances of individual messaging protocols
- Provide product guidance to client support and development staff configuring issuer interfaces into the Transit and contactless
- Provide pre-sales technical integration support for the Visa Transit program and contactless acquirer and Issuer projects
- Maintain client satisfaction by supporting engagements resulting in successful go-lives
- Support the on boarding process for technology vendors onto Visa ready for transit program and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals
- Work in conjunction with regional staff with regards to supporting VTS client integrations
- Recommend improvements and enhancements to Transit and contactless capabilities to product managers in the product development stream to accelerate adoption with key stakeholders in key marketplaces/segments/regions
Basic Qualifications
5 years of work experience with a Bachelor’s Degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree
**Preferred Qualifications**:
- Bachelors degree required in computer/electrical engineering or computer science, or equivalent technology expertise and acumen acquired through work experience
- Preferred experience in an engineering or pre-sales consultant role with international experience
- Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner
- Independent decision making required on daily basis with mínimal oversight from senior members of staff
- Complex and varied workload, required to support multiple ongoing implementations and sales processes
- Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines
- Basic planning, organizational and problem solving skills
- Project management skills with the ability to manage multiple activities with both internal and external stakeholders
- Ability to travel as needed
Additional Information
**Essential Functions**
- Drive the strategic e-commerce roadmap, defining product and market requirements.
- Collaborate with cross-functional teams to deliver best in class transit experience and capabilities
- Create / support new use cases, concepts, definition, and product design requirements for the Transit platform.
- Provide Product technology support to local and regional teams to support this complex and evolving platform, and working across sub-functions as needed.
- Establish key performance metrics and measurements for the predictable delivery of new features product and ensure continuous improvement
- High energy level, performance oriented and passionate about customers, payment industry, and emerging technologies.
- Ability to work constructively in teams, highly collaborative with a great at
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