Personal Assistant

2 weeks ago

Centurion, South Africa Group IT Operations Full time

**Introduction**

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

**Role Purpose**

Ensure the smooth running of the business by providing effective administrative assistance to the **Head of Infrastructure** and **Head of Platforms and Cloud Engineering.**

**Requirements**:

- Grade 12 or equivalent qualifcation
- Office administration, secretarial or equivalent qualification
- 3 - 4 years relevant experience (essential)
- Exposure to supporting a manager or team (desirable)
- Exposure to the insurance industry (desirable)
- Experience working on JDE - ERP software (essential)
- Experience with raising Purchase Orders and Foreign Payment requests (essential)
- Relevant business system (preferred)
- Computer literacy
- Knowledge of Microsoft Office Budget management

**Duties & Responsibilities**
- Proactively manage, coordinate and maintain the diaries of the two Heads of Department.
- Coordinate all aspects of meetings, workshops and functions (venue, logistics, catering) according to the requirements, and within budget parameters.
- Administrative support for meetings and workshops (collate, compile and distribute agendas, presentations, minutes within agreed timeframes).
- Manage travel arrangements, according to agreed business process and budget parameters.
- Manage incoming calls and correspondence (paper and electronic), responding independently where possible and in line with authorised judgement.
- Order and control refreshments, office supplies and equipment, ensuring enough stock is always available, in line with budget parameters.
- Ensure files (paper and electronic) are kept in order and easily accessible by Heads.
- Prepare and check invoices and arrange for payments to ensure adherence to requirements and Service Level Agreements.
- Ensure office equipment is regularly maintained by relevant service providers.
- Monitor and respond to incoming communication on behalf of departmental heads, where appropriate, ensuring efficiency and timeous response.
- Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within agreed Service Level Agreements.

**Competencies**
- Problem-solving skills
- Planning and organising skills
- Interpersonal skills
- Professionalism
- Confidentiality
- Typing skills

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