Guest House Assistant Manager

1 week ago

Bellville, South Africa Melting Rock Full time

A small guest house in the Northern Suburbs of, Cape Town, South-Africa requires an organised, energetic, detail-oriented, driven, personable and creative individual to be appointed as their **assistant **to the Executive Manager.

The appointment will require a person who can successfully manage resources, staff schedules, procurement, repairs, and maintenance.

**Vacancy duties and responsibilities**
The role involves, but is not exclusive to:
**Personal Admin to the owners of the guest house**: Implementing instructions and tasks as required, obtaining information, doing research, sourcing quotes, following up on outstanding issues, following up on payments / refunds, running errands, FICA / RICA etc.

**Staff: Sourcing and managing staff**, e.g. cook, domestic, gardener etc. at different residences / properties in South Africa

**Staff Payroll Duties**: scheduling, shifts, wages, taxes, UIF etc.

**Property Administration**: Maintenance, appliances, electronics, furniture, repairs, supplier liaison, service providers, assistance with building projects as needed, reports of faults / billing issues e.g. Eskom, municipality, etc. for all residences / properties.

Traveling to other residences as needed.

Building Contractors: Assist with personal admin and Business Contractors registrations, certificates, compliance, filing etc.

Travel Arrangements for the VIP guests and owners: Domestic and International holidays, flights, accommodation, car hire, visas, travel agents etc.

Vehicle Administration: Arrangements for services / maintenance / repairs, quotes, all licensing and vehicle registrations etc.

Functions: Plan and co-ordinate special functions at the guest house, e.g. team building, year-end function, small office functions / braai’s and photo shoots etc.

Gifts: Occasion cards and signing thereof, procuring year-end gifts (staff and clients).
Purchases and Suppliers: Sourcing, price checking, buying, returns, exchanges etc.

Deliveries and collections: Post, track and receive parcels, courier arrangements etc.

**Desired Experience & Qualification**

Profile requirement
Personal Skills / Attributes:
Flexibility and multi-tasking is a priority for this appointment, with the ability to communicate effectively under pressure.

Prioritizing workloads and tasks with an eye for detail regardless of the time & pressure.

Work and presentation must be extremely organized and meticulous at all times.

Self-driven and results-oriented persons will suit this appointment best.

The ability to take direction and work from a brief is important.

Friendliness & professionalism at all times.

A focussed “can do all” personality with good communication skills and an eagerness to manage the entire operation of time & services.

**Requirements**:
3 years previous experience in a guest house or hotel environment.

English first language with excellent written communication skills. Second language **Afrikaans**.

Ability to draft letters and reports on behalf of the owners to a high standard of English. Google suite programs.
Excellent attention to detail, with ability to manage, train and hire household staff
Project management skills - from start to finish

Driver’s licence and a perfect driving record.
Similar position or related skills required in various previous positions

Need to be available on stand by periods which includes after hours and weekends.

**Job Types**: Full-time, Permanent

**Salary**: R15,000.00 - R18,000.00 per month

**Experience**:

- Service industry: 3 years (required)

**Language**:

- Afrikaans (preferred)

Expected Start Date: 2023/02/01

**Salary**: R18,000.00 - R20,000.00 per month

**Education**:

- High School (matric) (required)

**Experience**:

- Hotel or guest house management: 3 years (preferred)

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