Business Development Consultant Payments

1 week ago

Durban North, South Africa Job Crystal Full time

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:
New Business Development:

- Collaborate with sales leadership to develop strategic plans aligned with company objectives
- Conduct market analysis to identify trends, opportunities, and potential risks
- Develop detailed sales plans, including territory assignments and targets
- Manage and analyze sales pipelines to accelerate the sales cycle
- Develop and implement strategic plans to target and engage prospective clients through cold calling, networking, and other lead generation activities
- Implement strategies for lead generation and engagement
- Negotiate pricing, contracts, and terms of agreements with prospective clients, ensuring win-win outcomes for both parties
- Follow up on leads and inquiries in a timely and professional manner, providing accurate information and addressing any concerns or objections raised by prospects
- Track and report on sales activities, pipeline progress, and revenue forecasts using CRM software and other sales tools
- Participate in industry events, conferences, and networking opportunities to increase visibility and generate leads for new business development
- Conduct product demonstrations and presentations to showcase the features and benefits of the company's cash management solutions
- Focus on securing meetings (confirmed with the decision makers) where the business is currently in the market for a cash management solution
- Focus on securing meetings (confirmed with the decision makers) that is currently in contract with a competitor and should form part of your future dated pipeline
- Strive to understand your prospects business requirements to effectively provide the correct Business Solution and negotiate past objections across the company's full product offering
- Sell the company's end-to-end solution and the benefits thereof
- Bring in new business in line with the weekly/ monthly/ quarterly and annual targets agreed to on the products
- Grow one’s available opportunities via referral business events/tradeshows
- Understand the company's offering fully to best consult with your prospect base and ensure maximum client satisfaction once our product is converted
- Source viable opportunities to promote the company to secure required weekly quota output and build a solid pipeline of opportunities with Business owners/decision makers
- Managing and actioning ongoing promotions/campaigns strategic decisions throughout the customer base
- Manage lead databases and CRM systems to track lead interactions and progress throughout the sales pipeline
- Qualify leads based on predetermined criteria

Key Client Relationship Management:

- Build and maintain strong relationships with existing clients to ensure client retention and satisfaction
- Manage & retain relationships with key industry influencers
- Maintain the relationship post activation
- Manage prospects expectation post signing up a product
- Conduct monthly visits of your current month’s tiers
- Renewal negotiations to begin at 12 months remaining on the current contract of key allocated accounts
- Keep the customer appraised of any changes or new product developments and services
- Site & Service Support:

- Collaborate with internal teams such as service, deployments, CIT, marketing, and finance, to develop compelling value propositions and sales collateral for new business initiatives
- Ensure that the company Settlement process is understood, and client is trained on instant access and webflow
- Conduct client induction training after installation and ensure that all training documentation is submitted to the service team immediately after training
- Train the client on the current escalation process on the below:

- Technical issues
- CIT escalations
- Settlement/Recon Queries
- Contact Centre Support
- Contact Centre WhatsApp support
- Help company departments on matters escalated by internal service department that require client meetings or on-site intervention
- Assist Operations with customer training as and when required.

General:

- Collaborate with cross-functional teams, including marketing, product management, and finance, to ensure alignment and integration of sales initiatives with broader business objectives
- Effectively manage and secure your prospect & key client base
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the prospect base
- Keep the prospect base appraised of any changes or new product development/services within the Group
- Maintain an accurate customer database and call cycle
- Manage all activity and reporting via through Microsoft Platforms and report server daily to effectively manage and secure your prospect base amongst all company products
- ADHOC requests as and when required.

**REQUIREMENTS**
- Matric essential
- Computer literacy
- Advanced experience in Microsoft Excel will be an advantage
- B.Com Degree will be an advantage
- 3 or more years' experience in external sales / busine

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