Call Centre Manager

Senior Sales Managers wanted I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when necessary - Delegate work accordingly...

**Call Centre Manager** **Salary-R35 000.00** **Randburg** **Our client:**:One of the largest and top-performing lead generation organizations in South Africa. They specialize in customer acquisition and performance marketing. **Main Purpose of Role**:To manage and achieve the required daily and monthly targets of the outbound call centre by providing...

**Main Purpose of Role** To manage and achieve the required daily and monthly targets of the outbound call centre by providing dynamic leadership to the Warm-up call centre team. To further manage employee turnover rate and consistently focus on improving performance and processes. **Required Qualification** - Grade 12 - Proficient in Microsoft Office -...

Job includes basic salary plus commission Overseeing daily operations of the call centre. Hire, onboard, train call centre personnel. Meet set sales targets. Must be customer service orientated & energetic, previous experience in call centre management an added advantage **Salary**: R10,000.00 per month

Call Centre Manager Call Centre BPO ~ Manufacturing Johannesburg East, Johannesburg - Gauteng - South Africa Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to...

To be a successful call centre manager, you should be focused on improving your team of representatives and call centre practices. You should be observant and detail-oriented and possess an understanding of the business, the products and services, and the issues representatives are facing on the floor. **Responsibilities**: - Manage operations and teams -...

outbound call center Managers with Insurance experience wanted!! I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when...

We are looking for a skilled Outbound Call Center Manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...

Job DescriptionWe are looking for an experienced Call Centre Manager to lead our team in delivering top-quality service to customers. The successful candidate will have 2-3 years of experience in team leadership and customer service within a call centre environment.Key Responsibilities:Quality control in a telesales environment, including listening to calls...

Call Centre Manager - JHB North **Requirements**: Own vehicle & SA Driver’s License Must have Call Centre Supervisory or Management experience IT Industry experience would be an advantage Excellent communication skills Must be very patient and have previous experience training junior call centre staff Should be service orientated and strive for...

**Job Purpose** Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets...

Call Centre Manager -5 years Minimum experience in Call Centre management -Managed at least a team of 30 or more agents at a time -Responsible for the day-to-day operations of a call centre, -Setting performance goals and targets -First preference is given to those in the Financial/Insurance/Trading industry - Developing and implementing effective sales...

**Degree in Business or related** ***: - **Minimum of 9 years’ experience within the Financial Services** **Industry/Short-Term insurance industry** ***: - **Outbound Call Centre Experience essential** ***: - **Minimum of 5 years’ experience leading a Call Centre and cross functional and diverse teams** ***: - **Experience in partner and stakeholder...

Insurance Call Centre Staff Reports to: Call Centre Manager Start date: ASAP Remuneration: R 7500 and commission Established brokerage requires experienced call centre staff, to warm up new business leads and assist broker in distributing various insurance products Long term, Short term and Medical. **Requirements**: - Strong communication skills both...

Operation Manager (Call Centre)Job Responsibilities:Manage overall operations of the call centreImplement and monitor processes to improve efficiency and quality of service deliveryDevelop and maintain strong inter-departmental relationshipsAnalyse data and metrics to identify areas for improvementEnsure compliance with company policies and...

**Reference** - PE002318/LS**Location** - Gauteng, JHB - Eastern Suburbs**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Our client in the **Manufacturing industry **is currently looking to employ** a Call Centre Manager based in Elandsfontein, Gauteng.** **A wonderful career opportunity awaits you.** **Requirements**: - Degree...

**Who are we?** Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a...

Job Description:">Job Title: Group Call Centre ManagerThe Group Call Centre Manager is responsible for overseeing all aspects of call centre operations, ensuring optimal performance, team development, and customer satisfaction while driving target achievement and operational efficiencies.">Key Responsibilities:Operational Management:Lead the daily operations...

A leading gaming operator is looking to expand their office in **Johannesburg** with an experienced **Call Centre Operations Manager**. They want you to be involve in defining the overall customer contact centre strategy. If you have a genuine passion for all aspects of the industry and the ability to communicate that excitement and engagement, this **job**...

Job OverviewThe Senior Operations Manager will play a key role in shaping the overall direction of our call centre operations, ensuring that we deliver exceptional customer experiences while achieving business objectives.Key ResponsibilitiesStrategic Planning and ImplementationDevelop and execute strategies to improve call centre performance, quality, and...