Channel Representative

At RCL FOODS we see & do things differently, we think bigger, work smarter, and collectively as a team to achieve our ambition to provide more food to more people, more often

We at RCL FOODS are in search for a **Channel Representative **to join our **Baking** Business Unit/Division. The role will be based in **Benoni** and report to the **Regional Sales** **Manager**. RCL FOODS is looking for an incumbent to address regular operational needs of customers and to monitor as well as to ensure improved route optimisation and driver efficiency.

**Duties & Responsibilities**:
**Efficient and cost-effective product distribution**
Ensure driver teams deliver according to mapped and optimised routes
Ensure all new and old customers are plotted on the GPS system
Ensure orders are geared towards improving truck utilisation and loaves/km
Ensure delivery teams invoices correspond with loading list before vehicle leaves bakery

**Balancing of orders placed, delivered and returned**
Monitor driver orders for informal trade customers daily
Monitor and track returns daily
Craft and action plans to drastically improve returns

**Driver competency and delivery time management**
Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence
Employ efficient route riding system to see all customers within each month
Evaluate on-the-job performance, and provide training on shortfalls identified

**Build long standing relationship with customers**
Increase sales volume and market share in General Trade stores
Develop a strategy with Informal Sales Representative to gain new business
Handle customer complaints and queries

**Minimum Requirements**:
Matric/Grade 12

Valid Code 10 Driver's License with PDP

3-5 years experience in a sales function

Must have knowledge in sales planning

Driver salesman experience will be an added advantage

Must have knowledge of recent laws and regulations

Must have good verbal and written communication

Ability to negotiate and influence

Ability to take initiative where necessary in the best interest of the company.