Sales Assistant

3 weeks ago


Claremont, South Africa Valencia Sport Full time

We are seeking a dynamic and customer-focused individual to join our team as a Retail Associate at our activewear store. As a key member of our team, you will be responsible for maintaining the cleanliness and organization of the store, managing merchandise, conducting stock counts, and providing exceptional customer service including sales assistance and processing refunds. This role offers an exciting opportunity to contribute to the success of our activewear brand and deliver an exceptional shopping experience to our customers.

**Responsibilities**:

- **Store Maintenance and Organization**:

- Ensure the store is kept clean, tidy, and well-organized at all times.
- Regularly perform tasks such as dusting, sweeping, mopping, and cleaning surfaces to maintain a pristine shopping environment.
- Arrange merchandise displays in an appealing and visually attractive manner to enhance the shopping experience for customers.
- **Merchandising**:

- Assist in receiving, unpacking, and tagging new merchandise shipments.
- Work closely with the management team to ensure that merchandise is effectively displayed and showcased throughout the store.
- Monitor inventory levels and communicate any replenishment needs to the appropriate personnel.
- **Stock Count**:

- Conduct regular stock counts and inventory audits to maintain accurate records of merchandise levels.
- Identify discrepancies or issues with stock levels and promptly report them to management for resolution.
- Assist in maintaining organized stockroom areas to facilitate efficient inventory management.
- **Customer Service**:

- Greet customers as they enter the store and provide assistance as needed.
- Answer customer inquiries regarding product availability, features, and pricing.
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Handle customer returns and exchanges, processing refunds or store credits as per company policies.
- Address customer concerns or complaints in a professional and courteous manner, striving to resolve issues to their satisfaction.

**Salary**: R6 000,00 - R10 000,00 per month

**Experience**:

- Sales: 2 years (preferred)

Ability to Commute:

- Claremont, Western Cape (required)

Ability to Relocate:

- Claremont, Western Cape: Relocate before starting work (required)

Application Deadline: 2024/03/10



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