Sales Administrator

2 weeks ago

Claremont, South Africa Job Crystal Full time

We are looking for an organised and professional **Sales Administrator** who can manage the sales administration process by handling incoming enquiries, prepare and submit quotes, schedule and manage appointments and provide overall assistance to the engineering team.

If you are interested in joining an ever-growing company then this is the place for you.

**Duties include but are not limited to**:

- Managing all external and internal enquiries received, ensuring that each request is attended to in a timely manner
- Responsible for sales enquiries process from initial contact through to completion
- Gathering relevant information from clients to correctly identify their energy needs
- Providing clients with information regarding company and products
- Preparation of quotes and proposals
- Sending out quotes and following up
- Scheduling and managing, site assessments, prospective client meetings and installations
- Organising purchase orders, project codes, procurement / stock, invoices and payments etc.
- Ensure that stock requests are processed
- Receiving, checking and recording ordered stock on arrival
- Provide technical information about solar systems, equipment, and services to potential customers or dealers
- Manage the invoicing of projects and ensure relevant documentation is completed
- Working closely with the engineering team and ensuring all new jobs logged have been attended to
- Other tasks related to internal sales processes
- Assisting other departments (CCTV, Water, Fibre) with similar tasks if and when necessary

**Requirements**:
Qualifications: Relevant tertiary qualifications advantageous

Experience and Knowledge:

- Previous experience in sales and/or customer service roles.
- Previous experience in a similar role in the solar/back-up industry required/highly advantageous.
- Basic knowledge of solar systems and their components, highly advantageous.

Skills and Attributes:

- Outgoing energetic personality
- Excellent phone and customer service skills
- Attention to detail and a high degree of accuracy
- Well spoken with excellent phone manners
- Multilingual would also be beneficial
- Self motivated and highly organised
- Ability to work under pressure
- Customer service orientated
- Data handling skills
- Excellent organisational skills
- Computer literate (Google sheets)
- Team player

**Specific Requirements**:

- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references

Ability to commute/relocate:

- Claremont, Western Cape: Reliably commute or planning to relocate before starting work (required)

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