Service Advisor

3 weeks ago

Jeffreys Bay, South Africa Clicks Group Limited Full time

**Listing reference**: 018132**Listing status**: Online-
**Position summary**

**Industry**:Wholesale & Retail Trade
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Jeffreys Bay
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Introduction**
- Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.**Job description**

**Job Purpose**:

- To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

**Job Objectives**:

- To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
- To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
- To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
- To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
- To timeously and efficiently resolve all customer queries in line with the Company's policies.
- To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
- To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

**Minimum requirements**

**Qualifications and Experience**:

- Essential: Grade 12
- Desirable: Maths 50% and English 50% at grade 12 level
- Essential: Relevant Retail/Business Management qualification (External applicants)
- 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
- Numeracy and stock management experience

**Skills, Abilities and Job Related Knowledge**:

- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
- Results and target driven
- Sound managerial skills
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills

**Competencies**:

- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Relating and Networking
- Following instructions and procedures
- Working with people
- Analysing
- Planning and organising
- Coping with Pressures and Setbacks

Contractual hours: 45hrs 6days**Kindly note only applicants who meet the minimum requirements will be contacted.**

**We also encourage people with disabilities to apply.

  • Aspiring Financial Consultant

    4 weeks ago

    Jeffreys Bay, Eastern Cape, South Africa Old Mutual Full time

    Unlock Your Potential with Old MutualAt Old Mutual, we believe in the power of African talent and are committed to empowering individuals to achieve their lifetime goals.About the RoleWe are seeking self-motivated and dynamic individuals who possess a passionate entrepreneurial spirit to join our team as a Financial Advisor.Key ResponsibilitiesAs a Financial...

  • Dealership Service Advisor

    3 weeks ago

    Betty's Bay, South Africa Gap Consulting Full time

    Minimum Requirements:Must have a minimum of 2 years recent experience as a Service Advisor | Administrator within the Automotive IndustryVehicle Admin experience will be advantageousGrade 12 Qualification essentialValid Driver's Licence essentialMust have the ability to work in a high pressure environmentParticular brand experience will be an advantage (to...

  • Aspiring Financial Consultant

    4 weeks ago

    Jeffreys Bay, Eastern Cape, South Africa Old Mutual Full time

    Unlock Your Potential with Old MutualAt Old Mutual, we believe in the power of African talent and are committed to empowering individuals to achieve their lifetime goals.About the RoleWe are seeking self-motivated and dynamic individuals who share our passion for entrepreneurship and customer-centricity to join our team as Financial Advisors.Key...

  • Commercial Insure Advisor

    2 days ago

    Plettenberg Bay, South Africa Jobted ZA C2 Full time

    Join my client in the financial services sector, who is seeking a Commercial Insure Advisor to provide assistance to the Advisors. The ideal candidate will have 2-3 years experience in a similar role, and have strong time management skills and able to work well under pressure. Responsibilities: - Gather Policy information - Compile a summary of...

  • Commercial Insure Advisor

    2 days ago

    Plettenberg Bay, South Africa CA Financial Appointments Full time

    Join my client in the financial services sector, who is seeking a Commercial Insure Advisor to provide assistance to the Advisors. The ideal candidate will have 2-3 years experience in a similar role, and have strong time management skills and able to work well under pressure. Responsibilities: Gather Policy information Compile a summary of information...

  • Commercial Insure Advisor

    3 days ago

    Plettenberg Bay, South Africa CA Financial Appointments Full time

    Join my client in the financial services sector, who is seeking a Commercial Insure Advisor to provide assistance to the Advisors. The ideal candidate will have 2-3 years experience in a similar role, and have strong time management skills and able to work well under pressure. Responsibilities:Gather Policy informationCompile a summary of informationHandle...

  • Insurance Advisor

    2 days ago

    Plettenberg Bay, Western Cape, South Africa CA Financial Appointments Full time

    We are seeking a skilled Commercial Insurance Specialist to provide assistance to our Advisors. The ideal candidate will have 2-3 years experience in a similar role, and have strong time management skills and able to work well under pressure.Key Responsibilities:Gather and compile policy informationHandle new applications and quotationsResolve client...

  • Financial Advisor

    1 month ago

    Richards Bay, KwaZulu-Natal, South Africa Sanlam Full time

    About the RoleWe are seeking a skilled Financial Advisor to join our team in Richards Bay. As a Financial Advisor, you will be responsible for providing financial advice and planning to our clients, working in allocated key accounts and markets, and offering exceptional customer service.Key ResponsibilitiesProvide financial advice and planning to clients in...

  • Commercial Insurance Advisor | Plettenberg Bay

    5 days ago

    Plettenberg Bay, South Africa The Recruitment Council Full time

    Job Description: Commercial Insure AdviserThe Commercial Insure Advisor will play a crucial role in supporting the Advisors within a dynamic financial services environment in Plettenberg Bay. This position focuses on both personal and commercial lines of business, providing the ideal candidate with the opportunity to develop their skills and grow within the...

  • Commercial Insurance Advisor | Plettenberg Bay

    5 days ago

    Plettenberg Bay, South Africa Jobted ZA C2 Full time

    Job Description: Commercial Insure Adviser The Commercial Insure Advisor will play a crucial role in supporting the Advisors within a dynamic financial services environment in Plettenberg Bay. This position focuses on both personal and commercial lines of business, providing the ideal candidate with the opportunity to develop their skills and grow within...

  • Automotive Service Professional

    3 days ago

    Betty’s Bay, Western Cape, South Africa Gap Consulting Full time

    Job Summary: We are seeking a highly skilled and experienced Service Advisor to join our team at Gap Consulting. The successful candidate will have a minimum of 2 years recent experience as a Service Advisor | Administrator within the Automotive Industry.Key Responsibilities:Provide exceptional customer service and ensure customer satisfaction.Manage and...

  • Sales Advisor

    3 weeks ago

    Richards Bay, South Africa H&M Full time

    **Company Description** A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store...

  • Financial Services Professional

    4 weeks ago

    Mossel Bay, Western Cape, South Africa Old Mutual Full time

    Unlock Your Financial PotentialOld Mutual is a leading insurance company that believes in the African opportunity. We are seeking self-motivated and dynamic individuals to join our team as Commissioned Financial Advisors.About the RoleAs a Commissioned Financial Advisor, you will be responsible for championing our valued customers to achieve their lifetime...

  • Commissioned Financial Advisor

    7 days ago

    Mossel Bay, South Africa Old Mutual Life Assurance Company (SA) Ltd (PFA) Full time

    Commissioned Financial Advisor Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies. The role at a glance is about...

  • Commercial Insurance Advisor

    3 weeks ago

    Plettenberg Bay, Western Cape, South Africa The Recruitment Council Full time

    Job Title: Commercial Insure AdviserJob Summary:The Commercial Insure Adviser will provide assistance to our team of advisors, focusing on personal and commercial lines business. This role requires a strong understanding of insurance products and excellent communication skills.Key Responsibilities:Gather policy information and compile a summary of...

  • Commercial Insurance Advisor | Plettenberg Bay

    5 days ago

    plettenberg bay, Western Cape, South Africa The Recruitment Council Full time

    Job Description: Commercial Insure Adviser The Commercial Insure Advisor will play a crucial role in supporting the Advisors within a dynamic financial services environment in Plettenberg Bay. This position focuses on both personal and commercial lines of business, providing the ideal candidate with the opportunity to develop their skills and grow within...

  • Advisor PMO X3

    1 month ago

    Richards Bay, South Africa Rio Tinto Full time

    **Advisor PMO X3** - Be part of a group that is safety driven and values inclusion. - Key role in a diverse and global procurement organization. - Role based in Johannesburg, ZA **_ Finding better ways to provide the materials the world needs._** **About the role** We are looking for an **PMO Advisors** who will support several business units in the RTP...

  • Advisor PMO X3

    1 month ago

    Richards Bay, South Africa Rio Tinto Full time

    Advisor PMO X3 Be part of a group that is safety driven and values inclusion. Key role in a diverse and global procurement organization. Role based in Johannesburg, ZA Finding better ways to provide the materials the world needs. About the role We are looking for an PMO Advisors who will support several business units in the RTP Africa...

  • Financial Services Professional

    2 weeks ago

    Mossel Bay, Western Cape, South Africa Old Mutual Full time

    Unlock Your Potential as a Financial AdvisorAt Old Mutual, we believe in the power of African opportunity and the importance of diverse talent in driving our success.About the RoleWe are seeking self-motivated and dynamic individuals who share our passion for entrepreneurship and our commitment to delivering exceptional customer experiences.Key...

  • Financial Services Professional

    4 weeks ago

    Mossel Bay, Western Cape, South Africa Old Mutual Full time

    Unlock Your Potential as a Financial AdvisorAt Old Mutual, we believe in the power of African opportunity and the importance of diverse talent in driving our success.About the RoleWe are seeking self-motivated and dynamic individuals who share our passion for entrepreneurship and our commitment to delivering exceptional customer experiences.Key...