Senior Administrator
2 weeks ago
Location: Johannesburg, South Africa
Date Posted: May 2, 2023
**Description**
**Senior Administrator -** **eBanking***
**Role**
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**Title**
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**-**
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**Senior Associate**
**Location Johannesburg - South Africa**The role will involve working closely with the Jersey-based Line Manager to ensure all regulatory and internal processes are followed and also the ongoing maintenance of banking access registers for new joiners and leavers.**Key**
***
**duties**
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**and**
**responsibilities**
- Managing user access - creation of new users and removal of leavers on core banking platforms and managing password resets
- Adding new client accounts to existing banking platforms
- monitor and action any queries which come into the eBanking helpdesk mailbox
- Maintaining registers of users and performing annual review of each banking system to include review of users, their access and account groups.
- Contacting banks to reallocate old devices to new users where possible
- Performing specific client team requests such as monthly export of balances
- Signatory updates - updating all eBanking systems as and when a user has changed from an inputter to a signatory
- Dealing with general queries from users
- Managing day to day activities in line with internal and external SLA timeframes - pro-active escalation to Manager of any issues.
**Experience**
**and Skills Required**
- 2-3 years+ banking experience ideal, specifically onboarding new client accounts
- Knowledge of local and global AML / KYC requirements ideal
- Strong organizational, communication (verbal and written) and problem-solving skills
- The ability to work with all levels within the organization
- Strong multi-tasking skills
- An ability to work to tight deadlines
- Strong interpersonal skills to develop working relationships with colleagues and clients cross-jurisdictions
- Ability to identify opportunities for process improvements
- Flexible enough to work in any shifts as per business needs
**Career** **with** **Apex**
- A great opportunity to build a career within an expanding large global business and build cross-jurisdiction relationships
- Opportunities to gain exposure to other areas of the business within a growing local office servicing multi-jurisdictions
- Develop knowledge of large international banks’ AML requirements
- The opportunity to innovate and improve processes
**Additional** **information**
We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.
For more information on our commitment to Corporate Social Responsibility (CSR) please visit our CSR policy page.
**Website**
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**address**:
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