IT Manager Ii

5 months ago

Johannesburg, South Africa Nedbank Full time

**Requisition Details & Talent Acquisition Consultant**
- 129766 - Keabetswe Modise**Job Family**
- Information Technology

**Career Stream**
- IT Operations**Leadership Pipeline**
- Manage Others

**Job Purpose**
- To manage a team of Backup Engineers responsible for supporting the Enterprise Backup environment and deliver front line team results by enabling others.**Responsibilities**:

- Achieve client satisfaction objectives in support of strengthened business IT collaboration.
- Build sound professional relationships by understanding and consistently meeting client needs in support of improved delivery capabilities.
- Build sounds relationships with team, manager, peers.
- Deliver results in support of increased delivery capacity. Support increased delivery capacity.
- Ensure proper financing of the function.
- Manage and control budget for cost centre.
- Provide a flexible, low cost IT operating platform.
- Circumvent penalties imposed by third party agencies.
- Ensure self and team improve efficiency and productivity month on month in line with departmental strategic plans.
- Ensure transformational targets are met.
- Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example. Ensure issues raised in culture survey are addressed and results are improved.
- Deliver a worldclass service by ensuring a client centric culture.
- Achieve operational excellence and support the implementation of business optimisation improvement.
- Add value to the business by encouraging team to generate innovative ideas and by sharing knowledge. Improve team efficiency and effectiveness year on year.
- Achieve business performance targets within required risk and compliance parameters.
- Support improved delivery capacity and capabilities.
- Ensure the effective and efficient implementation and operation of area in support of standardised delivery processes. Improve service delivery in support of strengthened business IT collaboration.
- Meet all agreed risk and compliance targets. Manage performance of staff by implementing performance agreements and ensuring a clear vision.
- Mentor and coach staff on identified performance gaps.
- Create environment of teamwork, keeping staff informed and encouraging participation in decision making processes and by motivating staff to perform and contribute to the success of the business.
- Identify talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes.
- Manage the onboarding process of new employees.

**Job Responsibilities Continue**
- Maintain Availability and Stability of the environment
- Maintain Budget and forecast accurately
- Innovate, look for efficiencies, automate
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate

**Preferable Certification**
- IBM Spectrum Protect Certification.
- Azure Fundamentals
- Minimum Experience Level- 5 - 10 years experience managing an Enterprise Backup Solution
- 3 years experience in Managing Teams
- Experience with backup and recovery procedures.
- Experience with backup and recovery software.
- Knowledge of disaster recovery planning.
- Strong communication and problem-solving skills

**Exposure/Experience**
- Designing and implementing backup and recovery procedures.
- Ensuring that backup infrastructure is up-to-date and secure.
- Monitoring backup and recovery processes to ensure that they are running smoothly.
- Troubleshooting backup and recovery issues.
- Working with other IT teams to ensure that backup and recovery procedures are integrated with other systems and processes.
- Developing and maintaining disaster recovery plans.
- Testing backup and recovery procedures to ensure that they are effective.
- Managing backup and recovery budgets.

**Technical / Professional Knowledge**
- Organisational systems
- Principles of project management
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Relevant system knowledge
- Client Service Management
- Daily Operations task planning
- Behavioural Competencies- Aligning Performance for Success
- Earning Trust
- Customer Focus
- Building talent
- Facilitating Change
- Influencing
- Driving for Results
- Planning and Organizing
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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