Routing / Scheduling Controller (Permanent)
3 weeks ago
**About the job Routing / Scheduling Controller (Permanent) Cape Town**:
To optimise primary transport routing whilst ensuring continuous systems calibration and constant cost reduction and improvement in transport execution
**Responsibilities**
**To Ensure daily route plans deliver optimal productivity and service levels**
- Follow the execution of all loads to ensure delivery meets expectation.
- Engage with carrier in the event of any exceptions to the plan which may result in late loading or late offloading.
- Liaise with the shipper if requested by providing load status updates and to report any issues en route which may result in a delayed shipment.
- Ensure route plans are aligned to a set of prescribed shipper KPI’s
- Engage with carriers t once routing is complete to ensure alignment to plan
- Assist and offer routing and scheduling advice to carriers.
- Assist and offer planning advice to shippers.
**Daily monitoring of plan vs actual performance to ensure continuous improvement**
- Daily engagement with carriers to gain insight into prior day issues experienced
- Review of all previous day routes comparing plan vs actual. Variances must be understood clearly
- All variances identified to be categorized into master data, ad hoc, once off and analyses buckets
- Full problem solving and root cause analysis conducted on all relevant issues identified
- Once root cause analysis is complete, build intelligence into Routing and Scheduling system to avoid repetition
- Daily feedback to Optimization Manager on master data changes made
**Reporting**
- Generate reports on plan vs actual performance
- Compile month end reports based on planning specific metrics
- Report back on all ad hoc issues arising, corrective actions taken and improvements shown
- Compile monthly efficiency reports by carrier and shipper and present these to Empty Trips leadership teams
- Monthly feedback on performance against financial objectives and savings commitments
**Create and maintain strong social systems with shippers and carriers**
- Daily telcons with carriers and shippers where relevant and leaddership highlighting issues from previous day
- Feedback on daily KPI’s
- Ensure clear lines of communication between shippers and carriers
**Ensure all operational KPI’s are achieved to drive budget spend compliance**
- Shipper Service levels achieved
**Maintain all planning related master data**
- Assist operations manager with new shipper and carrier onboarding process
- Ensure all master data fields are maintained always
- Monitor and Manage quality of master data inputs through constant analysis
- Master data quality reports submitted to Optimization manager weekly
**Projects Managed**
- Conduct Volume and activity smoothing exercises at least twice a year and present findings to Optimization manager
- Regular TAT (Turn around Time) analysis done. Ensure updates made to planning system once agreed
**Qualifications**
- A 3-year Degree in Logistics, Industrial Engineering or Management
- Honours degree would be preferable
- Minimum of 2 years’ experience in an FMCG transport environment
**Knowledge required**
- Logistics/transport practices and sector
- Transport planning principles, practices and tools
- Multiple key performance indicators, inter-relationships and bottom line sensitivity
- Telematics and Tracking systems
- E-commerce user experience
- Web-based portal experience
- Plato/FLO system experience advantageous
- Transport master data management
- Vehicle Tracking and telematics
- People leadership and Industrial Relationships
- Working Knowledge of SAP R3
- SAP BW reporting Suite
- Qlikview reporting suite
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