Demand Planning Manager

2 weeks ago

Johannesburg, South Africa Yum Full time

**Planning**
- Drive the creation of short, medium and long-term demand baseline forecasts at menu board item level
- Coordinate the creation of a promotional forecast at menu board item level
- Work with Marketing and Finance to combine, refine and publish the total business demand plan
- Measure forecast accuracy at granular and total category levels
- Create insights from business forecast analysis to drive continuous improvement (specifically from a proactiveness point of view) in Supply Chain
- Maintain all product-related Master Data - including BOM files and price masters.
- Work with marketing and finance departments on the impact of mix changes on business profitability and supply planning
- Manage NPD introduction demand plans to deliver key KPIs
- Drive service levels with incremental improvements by working closely with the supply planning and 3PL teams
- Collaboration and information sharing across functions and stakeholders
- Incorporate market intelligence into demand plans
- Coordinates cross-functional resolution of day-to-day issues related to supply and demand discrepancies
- Performs root cause analysis on key forecast deviations. Supports Business, Marketing, Supply Planning and production strategies and identifies opportunities to meet market needs.
- Lead the integration of demand plans into the KFC business through joint business planning
- In collaboration with Supply Planning and Category Teams, ensure the right stock is in the right place at the right time to deliver customer requirements regionally and at DC level
- Balance a complex set of variables to ensure a reduction in overall forecast errors
- Forecast analysis and improvement
- Analyze the business: identify and manage trends. Formulate action plans.
- Review historical trends, research demand drivers, prepare forecast data, develop statistical models, and evaluate forecast results
- Collaborates with Supply Planning Managers in planning for new items and items to be transitioned or discontinued.
- Generates KPIs that will monitor demand expectations and take corrective action
- Work with Supply Planner to review and assess supply and demand variability risks and identify opportunities to manage and mitigate risk.
- Continuously evolve Demand Planning strategy and roadmap to stay abreast of industry standards and best practices.

**Stakeholders**
- Marketing and Finance Colleagues - to create consensus total business demand plan, identifying volume gaps and readjust to plan for exceeding targets
- Supply Planning Colleagues - aiding in the translation of demand plan into a comprehensive and reliable supply plan which will be communicated to 3PL and suppliers to ultimately drive improved customer service levels

**Working conditions**
- Hybrid working model in the office plus regular field trips
- Willingness to work additional hours when required

**Qualifications**
- A Bachelor's degree in Supply Chain/ Logistics/ Engineering/ Science
- Statistics Certification preferred

**Knowledge and Experience**
- Min 6 to 8 years of experience in Demand Planning in a cold chain environment
- Advanced Excel proficiency
- Strong knowledge of forecasting techniques
- Business Intelligence

**Competencies**
- Proactive problem solving
- Disagreement on demand forecast; high levels of forecast accuracy; short term gap filling initiatives; master data discrepancies Some processes already exist to solve these (and similar) problems, however, it is expected of this role to develop improved approaches/methods to overcome these challenges in a more agile, comprehensive and collaborative manner
- Judgement and decision-making
- Pushing back & recommending amendments in forecast if significant estimated inaccuracies are anticipated (which includes phasing)
- Recommending demand plan creation cycle with involved parties in the business
- Recommending amendments in Product Master Data and signing off final approval as Product Master Data custodian/owner
- Driver for Results
- Analytical Thinking
- Strategic Thinker
- Process/system thinking ability
- Ability to deal with high levels of complexity under pressure
- Good interpersonal skills
- Ability to innovate: It is expected of this role to critically review all current demand planning and master data management processes in order to make recommendations on improving overall effectiveness
- Effective conflict management skills

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