Global Security Operations Center: Shift Lead

1 month ago


Johannesburg, South Africa The Arcfyre Group Full time

The Arcfyre Group is looking for an experienced shift lead who will manage and ensure the safety and security of all our clients and staff worldwide by providing a pro-active support function, through identifying early warning risks and possible threats in areas where clients and teams travel, stay or operate.

**Minimum requirements**
- 5 years’ experience in a security industry
- Degree in one of the following fields: Security Risk Management, Political Science, Intelligence Systems, Emergency Systems, International Relations, Criminology or related
- PSIRA certified (Grade A minimum) and business handgun competency
- Experience in the facilitation and coordination of emergency services as well as crisis management.
- Experience in using technological tools to track and secure company and clients assets.
- Experience in the International / Regional environment
- Practical experience in security and intelligence research and report writing
- Be computer literate (MS Suite)

**Mandatory skills**:

- Effectively coordinate and facilitate control management
- Provide accurate and value-add travel advisory reports and threat assessments
- Emergency response and Incident management
- Process driven and compliance with SOP’S (Standard Operating Procedures)
- Ability to effectively communicate with the relevant law enforcement agencies/ authorities in country to verify security related incidents and events on different platforms
- Ensure completion and submission of accurate and detailed Incident reports to the relevant stakeholders
- Ensure firearm register is compliant by conducting routine inspections and ensure compliance with the Firearm Control Act
- Ability to review analytical reports and security assessments.
- Excellent written and verbal communication skills in English
- Sound problem-solving and decision-making ability
- Strong customer focus and industry knowledge
- Manage and oversee the GSOC team and always ensure a smooth and effective service delivery for clients, staff, and stakeholders

**Attributes**:

- Highest levels of integrity and reliability
- Exceptional analytical skills
- Ability to work independently
- Proactive, assertive, resourceful, intuitive, self-starter and goal driven
- Highly resilient
- Highest levels of customer service (external and internal)
- Hard working, results and process driven
- Strong attention to details
- Ability to work in a highly pressurised environment and handle pressure

**Nice to have**
- Multilingual ability (German, French, Arabic, Spanish) an advantage
- Physically competent
- Emergency/Disaster management training
- FREC - First Response Emergency Care (previous FPOS medical qualification)
- Analytical and understanding of intelligence structures
- CSMP/CPP/ISMP certification an advantage

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

License/Certification:

- PsiRA (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)



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