Food and Beverage Supervisor

2 weeks ago


Durban, South Africa The Pencil Full time

Ø Prepare reports for food and beverage manager.

Ø Manage waiters, barman and runners by ensuring the smooth running of the floor and that duties are carried out in a professional and timeous manner.

Ø Maintain excellent product knowledge.

Ø Prepare weekly staff rosters if need be.

Ø Conduct service briefings.

Ø Ensure all front of house staff adhere to the ‘company code of conduct’ and ‘standard operating procedures’
Monitor staff closely to identify any transgressions throughout service so that these can be addressed immediately

Ø Plan, supervise and control various operations, working closely and supporting the food and beverage manager.

Ø Anticipate guests’ needs, respond promptly, acknowledge all guests, and resolve complaints, ensuring guest satisfaction.

Ø Constant effective communication with managers and supervisors regarding any guest or staff issues.

Ø Encourage and motivate staff with a positive attitude.

Ø Operate POS (point of sale) and maintain security of system.

Ø Follow the correct cash up and management of bills and house accounts, incl cash and credit card transactions.

**Job Types**: Full-time, Permanent

**Salary**: R12,000.00 - R18,000.00 per month

**Education**:

- Diploma (required)

**Experience**:

- Food and Beverage Supervisor: 1 year (required)

**Language**:

- English (preferred)


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