Store Supervisor-access Park

6 days ago


Southern Suburbs, South Africa Ares SA Full time

**Job Summary**

To help lead retail operations according to the purpose, vision and values whilst driving retail priorities, maximizing turnover and ensuring a consistent, Brand-aligned customer experience across all stores.

**Sales and Business Development**
- Set and Communicate daily sales targets to everyone on the team including casuals
- Coach the team on delivering excellent customer service
- Grow customer database and communicate offers regularly
- Master the VM guidelines of the business and ensure a world -class execution of the standards of all time
- Lead the sales team through example and ensuring meeting of personal sales targets

**Team Management**
- Build a team environment through one on one coaching and providing regular feedback
- Lead and motivate the sales team to maximize sales and provide exceptional customer service in line with Under Armour standards
- Master the follow-up process to ensure effective execution of VM guidelines
- Develop the team through regular, ongoing(weekly) Customer Service, VM and sales training(morning training, one-on-one coaching etc.)
- Utilise store specialists (run and VM specialists) to gain maximum benefit from their training

**Inventory**
- Minimise shrinkage and maintain accurate stock records in the POS system
- Communicate relevant product info to management to optimise stock levels
- Assist management with quarterly stock counts and weekly cycle counts
- Assist with stock management processes such as: deliveries, checking quantities to invoices, tagging, hanging and pricing product, and recording it in the POS system
- Ensure footwear, apparel and accessories are replenished from storeroom daily as necessary
- Assist with management of minimising shrinkage by implementing management team loss control strategies such as: working with sales team on zoning and floor coverage, acknowledging customers, and following the Under Armour changing room policy
- Process customer orders

**Daily operations**
- Assist management with administration processes at store level to help ensure compliance with all policies and standards with respect to the handling of cash, stock control, POS, visual merchandising, security and operational health and safety
- Ensure visual merchandising of the stock and windows complies Under Armour standards
- Intermittent in opening and closing the store

**Company Values**
- Act Sustainably
- Celebrate the Wins
- Stand for equality
- Love athletes
- Fight on together
- Grade 12 or equivalent
- Good communication skills
- 3 - 4 years retail experience
- Sports knowledge advantageous



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