Logistics and Fleet Scheduling Controller

3 weeks ago

Johannesburg, South Africa RJPersonnel Full time

3years
- Logistics control and management of drivers throughout the entire delivery process, ensuring deadlines / time frames / delivery standards are adhered to in line with the Company operating procedures
- Ensuring that constant contact and clear communication is maintained at all times with the client, the driver and the delivery point / client’s customer
- Continuous communication, support and guidance to the driver, in ensuring the delivery is conducted to the customer / client’s highest satisfaction and in line with the delivery requirements
- Marketing of the delivery routes to engage new customers and ensuring the routes are occupied within the area that you operate / designated too
- Ensuring that customer / client relationships are maintained to the highest satisfaction level at all times
- Ensuring optimal execution of the daily route plan through live / integrated vehicle tracking for all vehicles against the operating plan
- Addressing of all variances against plan with drivers and customers and escalation where appropriate to driver
- Constantly liaise with customers to optimize delivery schedules and lower the secondary distribution cost base through the reduction of turnaround time at the customer back door
- Measure on time delivery and turnaround time and reporting of deviations at a customer level on a daily, weekly and monthly basis
- Off route stops - resulting in increased customer deliveries per day and fewer routes (driver contracted & to be included in debrief report)
- Off route travel - resulting in reduced vehicle KMs per trip (driver to be contacted and to be included in debrief report)
- Customer delays - resulting in increased customer deliveries per day & fewer routes (Customer & Driver to be contacted & to be included in customer delay report)
- Ensure that all vehicles routed are tracked (all deviations and errors on tracked vehicles to be explained daily)

**Qualifications and Experience**:

- 3 years’ experience managing a fleet of vehicles;
- Have extensive experience in: Planning / Scheduling, Controlling, Liaising loads and marketing loads;
- Matric/Grade 12 or NQF equivalent;
- Degree in Operations Management/Supply Chain - advantageous;
- Cross-Border Experience will be advantageous;
- Must be willing to work shifts and weekends;
- Must be in possession of a valid driver’s license and have own transport
- Customer centric approach and skills with a sense of urgency and be able to work under pressure and meet deadlines
- Able to generate above average results within a demanding and pressurised environment;
- Must have the ability to multitask various activities, within an ever-changing work environment;
- Motivated by the nature of the business and Self-disciplined;
- Above average organisational skills;
- Excellent planning and communication skills;
- The ability to keep detailed and accurate records
- To be able to work as part of a team for long hours at a time.

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