Branch Administrator Assistant

2 weeks ago


Bellville, South Africa Emerald Life Full time

We seek to recruit a positive and self-motivated individual to join our Administration Department in the capacity of Branch Administrator Assistant. The incumbent will be situated at our Bellville District Office and will work Monday to Friday 08h00am to 17h00pm.

**Key duties and responsibilities**
- _Managing the reception area by:_
- Welcoming clients
- Ensuring the reception is neat.
- Facilities are booked.
- Offering refreshments and comfort
- Receive & sign for packages and ensure packages are given to the addressee.
- Attending to walk-in client’s queries
- _Managing the switchboard by:_
- Answering the telephone
- Distributing calls to the correct person and/ or department.
- Assisting clients with telephonic enquiries.
- Deliver messages in a manner that gain support, is clear and specific.
- Cross-sell Emerald Life products and motivate clients for better cover.
- Attend to admin requests, such as data capturing from management.

**Qualifications and experience**
- Grade 12 or similar qualification is essential.
- Excellent written and verbal communication skills in English is essential.
- Minimum of 1 to 2 years’ proven work experience Funeral Insurance.
- Admin office work and Customer Service experience
- Computer proficiency to work effectively with certain assessment tools or software.
- Experience with MS Office, especially Excel, Word and Outlook are required.
- Must have a minimum typing speed of 25 words per minute.
- Preferred Languages**:English & Afrikaans.**

**Skills and attributes**
- Ability to multitask and prioritise tasks.
- Excellent time management skills and well-developed organisational skills
- Strong oral, verbal and written communication skills
- Professional discretion and strong interpersonal skills
- Efficient and accurate with attention to detail
- Ability to work on your own and as part of a team.
- Self-motivated

Should you be successful for the position, you will be required to work for a probation period of 6 months.

**Job Type**: Permanent

Ability to commute/relocate:

- Bellville, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- client service (required)

**Language**:

- Afrikaans (required)
- English (required)

Application Deadline: 2023/04/07


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