Rates Administrator
2 months ago
**Rates Administrator - Luxury Travel Company - Johannesburg**
**Synopsis**:
Our client, a leader in luxury travel and sustainable tourism, is searching for an experienced Rates Administrator who brings passion and precision to their role. This position requires a dedicated individual who can ensure that system content remains up-to-date and accurate, supporting the company’s commitment to exceptional guest experiences and environmental care. If you’re detail-oriented and thrive in a collaborative, high-performance setting, this role offers a chance to make a meaningful contribution.
**Description**:
**Key Responsibilities**:
- Manage system administration and maintenance of Tourplan, ensuring content accuracy at all times.
- Interpret contracts accurately, entering all relevant information—rates, offers, supplier details, commissions, and terms—into the system.
- Conduct thorough quality control checks to validate data integrity before usage by consultants.
- Provide in-house customer service, responding to rates and Tourplan-related queries from sales and reservations teams efficiently.
**Knowledge and Skills Required**:
- Proficiency in interpreting contracts within Tourplan NX (highly advantageous).
- Understanding of rates, markup, and commission structures.
- Strong geographical knowledge of Southern and East Africa.
- Exceptional attention to detail, with strong accuracy in figure-oriented tasks to prevent financial losses.
- Ability to multitask effectively, with strong time-management skills.
- Excellent communication skills, both verbal and written.
**Qualifications and Experience**:
- Certificate in Travel and Tourism or a qualification within the same industry.
- Minimum of 2 years’ experience in the travel industry, preferably with Tourplan NX experience.
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