Front Office Night Auditor
1 day ago
We are seeking a experience Front Office Night Auditor for our 4 star Hotel in Pretoria.
Main duties and responsibilities:
- Responsible for the full control of all areas of the Hotel from 23h00 to 7h00 while ensuring comfort, well-being and security of guests in accordance with agreed performance standards
- Responsible for auditing, balancing and consolidating departmental ledger accounts and pre-lists
- Prepare various Hotel operating reports and duties of front office receptionists
- Answer and direct all incoming calls
- Deal with telephonic guest enquiries during shift
- Comprehend written policy instructions and operating manuals
- Deal with front office statistical reports
- Deal with accepting payments in acceptable forms
- Check guest folio accounts and calculate rates and discounts
Minimum criteria:
- Grade 12
- Previous experience in a similar environment
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