Supplier Relationship Management

2 weeks ago

Centurion, South Africa SITA Full time

Execute, maintain the strategy to manage suppliers, ensure the delivery of network services in line with agreed

service levels for SITA key clients and ensures maximum value is received for the money that an organization pays

to its suppliers.

**Key Responsibility Areas**
- Provide inputs in the solution architecture development and execution.
- Participate in the development of strategies for managing Wide Area Network suppliers to ensure alignment with

organizational objectives
- Monitor supplier performance on operation, maintenance and governance across the provisioning of the Wide

Area Network to ensure effective and efficient service delivery
- Manage supplier relationships in line with contracted Service Level Agreements for cost reduction and increased

performance
- Ensure that service providers participate on SITA's disaster recovery and business continuity
- Ensure compliance to governance structures to avoid audit findings and irregular expenditure
- Ensure effective management of resources (i.e., budget/finances, asset) within the Unit.

**Qualifications and Experience**

**Required Qualification**: Minimum National Diploma/ Degree in Computer Science /Information

Technology/Engineering or relevant equivalent NQF Level 6. Certificate in ITIL.

**Experience**: 3 -5 years in the provision of ICT services / solutions, business support/operations as well as in the

provisioning of large systems within the corporate which should include the following: 2 - 3 years ICT Service

Delivery experience with a sound understanding of the underpinning technologies. IT/Service Delivery exposure on

ITSM (Service Management) practices and principles 2 - 3 years IT contracts and vendor management experience

**Technical Competencies Description
**Knowledge of**: IT Models and Frameworks; Vendor Management, Project Management skills, Contract

Management; ICT Business Environment and Landscape Governance; Risk Management; Knowledge and

understanding of ICT technologies, legislation, policies and procedures. Knowledge of PFMA and procurement

procedures in Government. Understanding continual improvement through service/process monitoring and

evaluation. Financial Management, IP Infrastructure Administration and Systems management.

**Technical competencies**: Network/Infrastructure Management.

**Leadership competencies**: Attention to Detail; Analytical thinking; Continuous Learning; Disciplined; Resilience;
and Stress Management.

**How to apply**

1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;

1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”

3. Login using your username and password

**Closing Date: 14 February 2023

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