![WoolOvers & Pure Collection Group](https://media.trabajo.org/img/noimg.jpg)
German-speaking Customer Service Agent
2 weeks ago
**Language**: German and English
**Contract Type**: Fixed Term Contract 3 months
**Additional Requirements**: All Applicants are required to have a stable Internet Connection preferably Fibre Connections. Successful applicants are liable for the own internet cost.
Required to have own home set up, Windows-based operating system, and headset.
**Shifts**: Mondays - Sundays (09h00 - 21h00, to mirror 07h00 - 19h00 UK time) with rotational weekend work
**Salary**:Payment will be in GBP (R20 000 equates to £1000/month)
**Your role at Woolovers & Pure Collection Group**
Join a world-class knitwear retailer in our contact centre department and help spread our love for Knitwear all over the world. You'll be a key member of the team providing outstanding customer service to our highly valued customers. This is a very exciting role in a growing business, we have just been named as one of The Sunday Times Fast Track 100 fastest growing companies in the UK. We are looking to energetic, friendly, and organised customer service agents to join our team.
Focus is for our German as well as our UK market including:
- Order entry
- Telephone queries in English & German
**Requirements**:
- Native level fluency in German language: Verbal skills essential (Advanced/Fluency level)
- Permanent residence permit or South African ID holders only
- Flexibility to work shifts. Weekends may apply.
- Excellent customer service skills essential. Experience in call centre or customer service industry preferred.
- Excellent Computer literacy & technical skills
- Knowledge & experience on MS Office products & able to work on Windows-based operating systems.
**Job Type**: Temporary
**Salary**: R20,000.00 per month
**Language**:
- German (required)
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