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Underwriter

2 months ago

Cape Town, South Africa Optimum Financial Services Group Full time

An exciting opportunity has become available for a **Junior Claims Administrator** to join our team.

The Junior Claims Administrator reports directly to the Head of the department.

**Duties and Responsibilities (include but is not limited to)**:

- The JCT will be handling claims within a mandate as allocated to the technician by
- Management and within any binder regulations - any claim outside the allocated mandate must be signed off by claims management or supervisor.
- Responsible for handling of all windscreen & vehicle
- and building glass claims on all policies for all
- applicable insurers-both commercial - as well as domestic policies, as well as any fast-track allocated claim such as all risks, Business all risks, and/or any other fast track claim that will fall within this fast-track claim description.
- Receiving notification of new claims and registration of new claims on relevant systems. Responsible to validate the claim and validate cover, premiums and requesting outstanding documents.
- To follow department process and obtain quotations as per procedures in place.
- Liaising / communication on regular basis with clients and/or brokers on outstanding documents/info on claims, including regular progress updates on claims.
- Diarizing claims for follow-up with suppliers on quotes, and client/brokers on outstanding documents.
- Receiving of outstanding documents and quotes on relevant claims-working through documents and in accordance with allowed mandates as authorized by management.
- Authorization of repairs / replacements and changing of claims status on system to authorized.
- Receiving of all relevant invoices from service providers.
- Validate invoices before requesting payments on all invoices as per standard payment procedures.
- Uploading of all documents on system.
- Regular update of all relevant and applicable systems notes on claims.
- Regular update of claim estimates, and make sure estimates are always loaded correctly on system, and per section/service provider applicable on claim.
- Any other duties that may be assigned to you and or required but within reason.

**Key Requirements**:

- Grade 12 or equivalent (Essential)
- 2-5 years’ experience in the short-term Insurance Industry
- Strong Ms Office skills
- Fully Bilingual (English & Afrikaans)
- Passion for the financial Industry
- Excellent customer service skill

**Additional Skills**:

- Work independently, resolving problems which may arise.
- Sound communication skills with the ability to clearly communicate ideas/concepts in an understandable manner.
- Team player
- Fast learner
- Ability to assimilate and interpret large volumes of information.
- Perform independent research.
- Immaculate time keeping
- Multitasking
- Flexibility to adapt when unforeseen circumstances may occur.

**Salary**: R20,000.00 - R30,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)