Product Specialist

16 hours ago

Durban, South Africa Cellular Citi Group Full time

Vodacom’s No 1 Franchisee (10 Retail branches within KZN and 2 branches in Sandton) with Head offices in Montclair requires an energetic, dynamic, enthusiastic and tech savvy Product Specialist and Merchandiser.

The successful incumbent will be responsible for increasing sales, training of staff to attract attention to TECH products and providing an excellent customer experience. The goal is to use visual merchandising, better product knowledge and selling skills to increase in store conversion, drive branding and sales objectives as well as maximize profitability.

We value passionate and down-to-earth people who are driven to get things done and find creative solutions.

**Qualities required for the position**:

- Must be tech savvy (smartphones, tablets, laptops, internet of things, gear watches, accessories, gaming, gadgets and routers.
- Love and passion for technology and its future
- Ability to work in a very fast paced industry is essential
- Must have a creative mind, out of the box thinking
- Must be target driven and hungry to make money
- Quality and attention to detail is essential
- Must have strong leadership skills and able to manage and own your department

**Key responsibilities on store visits via call cycle to ensure**:

- Ensure Merchandising and product placement are as per plan
- Train and develop Sales teams on all products and soft skills to ensure they become specialists on all products and know how to create sales
- Manage instore live devices to be experienced by customers
- Manage stock levels to ensure we are increasing sales by managing attachment ratio to devices and external promotions
- Constant competitor analysis to ensure we are always ahead of our game
- Work closely with the Marketing department to ensure videos, unboxing and new opportunities are discovered. Ensure we are aggressive with our “go to market” plan
- Plan promotions at various malls, exhibitions or high traffic places to drive sales and feet into stores
- Develop the Sales team to be able to assess and evaluate all product returns according to company policies and practices
- Managing redundant/faulty stock and rotations between all retail stores and head Office according to company and supplier policies
- Able to create statistics to manage all gaps per store and micro manage Store managers to close gaps successfully.

Manage supplier visits and training.

Finding new suppliers and products to ensure new revenue streams created.

**Key Competencies**
- Agility
- Team work and collaboration
- Relationship building
- Excellent communications skills
- Performance and results driven
- Organizational commitment
- Service Excellence
- Analytical thinking
- Problem Solving
- Continuous growth and improvement

1.Passion for technology

2.Creative Merchandising skills with attention to detail.

3.Training skills and how you will train on products and selling skills to ensure our sales force become TECH EXPERTS

4. Marketing. promo and Visual merchandising ideas of how we can become the best in the gadget and accessories space

**Should you be successful for an interview you will be requested to have a PowerPoint presentation and be available to showcase your talent to us.**

Our strength and success are directly linked to the talent and skills of our team members and our first to market approach to our work. We want to evolve our team with someone who likes to collaborate with others and who is bursting with energy and initiative.

**Working hours**:
Retail is detailed and core time for business is weekends and seasonal periods.

Monday 8am - 6pm

Saturday 8am - 6pm

Prepared to work weekends when needed due to promotions. Will be required to work on holidays during seasonal times.

**Package**:
Basic salary plus commission( write your own cheque +/- 10k to 30k commission monthly )

Travel allowance

Company Cellphone with Data

Company Laptop

**The future is exciting...... Are you ready?**

**Job Types**: Full-time, Permanent

**Salary**: R10,000.00 - R12,500.00 per month

Application Question(s):

- Do you have a passion for gadgets ? If yes give examples that make you think so
- Are you patient and able to train people?
- Are you willing to work during seasonal periods and week ends?
- Are you a leader?

**Education**:

- Certificate (preferred)

**Experience**:

- advanced excel and outlook: 5 years (preferred)
- merchandising: 8 years (preferred)
- similar job: 8 years (preferred)

Willingness to travel:

- 25% (preferred)

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