Product Specialist

4 days ago

Durban, South Africa Cellular Citi Group Full time

Vodacom’s No 1 Franchisee (10 Retail branches within KZN and 1 branch in Sandton) with Head offices in Montclair requires an energetic, dynamic, enthusiastic and tech savvy Product Specialist and Merchandiser.

The successful incumbent will be responsible for increasing sales, training of staff to attract attention to TECH products and providing an excellent customer experience. The goal is to use visual merchandising to increase in store conversion, drive branding and sales objectives as well as maximize profitability.

We value passionate and down-to-earth people who are driven to get things done and find creative solutions to customer’s needs.

**Qualities required for the position**
- Must be tech savvy (smartphones, tablets, laptops, internet of things, gear watches, accessories, gaming, gadgets and routers
- Love and passion for technology and its future
- Ability to work in a very fast paced industry is essential
- Must have a creative mind, out of the box thinking
- Must be target driven and hungry to make money
- Quality and attention to detail is essential

Must have strong leadership skills and able to manage and own your department

**Key responsibilities visit stores on call cycle to ensure**:

- Merchandising and product placement
- Train and develop Sales teams on all products and soft skills to ensure they become specialists on all products and know how tp create sales
- Manage instore live devices to be experienced by customers
- Manage stock levels to ensure we are increasing sales by managing attachment ratio to devices and external promotions
- Constant competitor analysis to ensure we are always ahead of our game
- Work closely with the Marketing department to ensure videos, unboxing and new opportunities are discovered. Ensure we are aggressive with our “go to market” plan
- Plan promotions at various malls, exhibitions or high traffic places to drive sales and unearth new opportunities
- Develop the Sales team to be able to assess and evaluate all product returns according to company policies and practices
- Managing redundant/faulty stock and rotations between all Retail stores and Head Office
- Able to create statistics to manage all gaps per store and micro manage Store managers to close gaps successfully.

**Key Competencies**
- Agility
- Team work and collaboration
- Relationship building
- Excellent communications skills
- Performance and results driven
- Organizational commitment
- Service Excellence
- Analytical thinking
- Problem Solving
- Continuous growth and improvement

Passion for technology

Creative Merchandising skills

Training skills and how you will train on products and selling skills

Marketing ideas and how to become the best in the gadget space

Should you be successful for an interview you will be requested to have a PowerPoint presentation and be available to showcase your talent to us.

Our strength and success are directly linked to the talent and skills of our team members and our first to market approach to our work. We want to evolve our team with someone who likes to collaborate with others and who is bursting with energy and initiative.

**Working hours**:
Retail is detail and core time for business is weekends and seasonal periods.

Monday 8am - 6pm

Saturday 8am - 6pm

Prepared to work week end when needed due to promotions. Will be required to work on holidays during seasonal times.

**Package-**

Basic salary plus commission( write your own cheque)

Travel allowance

Cell phone Data and lap top

If you think you have what it takes to become part of SA's Best Vodacom dealer then send through a detail CV and a one page motivation on why you think you the best person for this position

The future is exciting

Are you ready?

**Job Types**: Full-time, Permanent

**Salary**: R10,000.00 - R12,500.00 per month

COVID-19 considerations:
Temperature screening
Sanitising
Perspex screens
Social distancing
Face masks
Daily fogging of Stores

Application Question(s):

- Do you have a passion for gadgets ? If yes give examples that make you think so
- Are you patient and able to train people
- Are you willing to work during seasonal periods and week ends
- Are you a leader?

**Education**:

- Certificate (preferred)
**Experience**:

- similar job: 10 years (required)
- advanced excel and out look: 5 years (preferred)
- merchandising: 10 years (preferred)
Willingness to travel:

- 25% (preferred)

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