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Executive Housekeeper

4 weeks ago

Sandton, South Africa Newmark Hotels Full time

**DESCRIPTION**

Responsible for the management and operations of the housekeeping department. Accommodating guests in perfectly cleaned rooms and public areas in accordance with Catalyst cleaning standards.

Supervise all housekeeping employees, plan and assign work duties, give training for newly recruited employees. Audit and inspects housekeeping personal work assignments and requisition supplies. Manage the housekeeping budget and reduce operating costs where possible and necessary.

**DUTIES AND RESPONSIBILITIES**

**Administration**:

- Preparing monthly forecast for the housekeeping department & coordinating with various departments in planning for cleaning schedules.
- Responsible for undertaking lost & found procedures
- Maintain and manage annual budgets for the housekeeping department,

**Quality Assurance**:

- Take part in the regular morning briefings and communicate with your colleagues regarding the tasks for your department for the day
- Responsible for conducting quality inspections of public areas, guest rooms / Tents, corridors, washrooms, walkways, spa and back of house areas
- Supervise and manage the laundry personnel and operations
- Coordinate all maintenance issues with the Maintenance department in order to make sure rooms remain aesthetically pleasing and functional
- Maintain and supervise department checklists

**Human Resources**:

- Carry out interviews in coordination with the General manager and the group Human resources department.
- Provide essential training for all new & existing employees.
- Guide your team in understanding the company policies, rules, and regulations.
- Monitor staff performance and give performance appraisals accordingly

**Expense Control**:

- Effectively manage all the expenses and maintain a proper records and documentation for submission to the Financial Manager.
- Review monthly consumption and usage of Amenities, chemicals, linen par stock levels by conducting accurate stock takes
- Report any damages, shrinkage or loss of Housekeeping stock to the Financial manager and General manager
- Review the budget according to the purchases and consumption of goods

**CORE COMPETENCIES**
- Good management skills
- Recruitment skills
- Good in managing budgets and accounts
- Ability to deal with guests
- Good communication skills
- Excellent time management skills
- Expert leader and a team player
- Ability to take initiatives
- Expert decision-making abilities
- Good use of MS software such as Excel and Word

**Job Types**: Full-time, Permanent

**Experience**:

- Housekeeping management at a hotel: 2 years (preferred)