System Support Specialist

1 month ago


Western Cape, South Africa Woolworths Full time

**Listing reference**: woolw_001011**Listing status**: Online-
**Position summary**

**Industry**:FMCG & Supply Management
- **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Western Cape
- **Contract**:Fixed Term Contract**Remuneration**:MARKET RELATED
- **EE position**:No**Introduction**
- To own and serve as custodian of the Value Delivery Excel-based toolset, as well as the related inputs and outputs. Design & build new functionality in excel-based toolset, maintain & enhance existing tools.**Job description**
- Work with the Value Delivery Category Leads to gather their requirements.
- Design & develop solutions for requirements in the excel-based toolset.
- Convert conceptual user needs into practical solutions that are operationally viable in excel, scalable within the constraints of the project, and minimise the risk of user error in their design.
- Constantly seek to optimise user experience of the tools, by adapting the existing tools or creating new ones according to need & viability.
- Collaborate in the planning, sizing, dependency identification, and timing of functional enhancements to the tools & supporting system.
- Maintain the existing tools; support with troubleshooting, fix bugs, prioritise & communicate bug-related fixes to the relevant stakeholders.
- Work with the Value Delivery System Support Specialists to drive the optimisation of BAU tools & related processes to enable scalability.
- Work with the Value Delivery System/Database Custodian to develop new exports as required to populate new solutions in excel tools.

**Minimum requirements**
- Relevant commercial degree/diploma.
- Strong numeric acumen & logical thinking.
- Demonstrated independent experience with building models & tools in Excel.
- Extensive proven capability in using Excel functions such as lookups (VLookup, HLookup, XLookup), Index Match, Data management in tables, Power Query, intermediate mathematical formulas, IF statements, conditional formatting, validations, pivots & slicers, graphs.
- Experience with requirements gathering and solution design.
- Experience in manufacturing data management preferred.
- Excellent attention to detail skills
- Analytical thinking
- Results orientation
- Good communication skills
- Collaboration skills
- Adaptability



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