Senior Sales Consultant

4 months ago

Cape Town, South Africa Tower Group Full time

Our client based in **_Cape Town_** is seeking to employ a skilled **_Senior Sales Consultant_**.

Our client is a leading South African furniture and homeware store, with aesthetic that constitutes combining Scandinavian-inspired designs with the textures of nature.

**_ JOB PURPOSE:_**
This position is responsible for providing an excellent service. You will be required to use excellent communication, interpersonal and networking skills to grow your sales pipeline.

**_ MAIN ACCOUNTABILITIES:_**

**_ Financial Management_**
- Consistently meet and exceed monthly and YTD:

- Cash Collected (Net of VAT), and
- Discount Target
- Drive new sales opportunities through a variety of innovative methods

**_ Customer/ Brand Management 360°_**
- Drive exceptional customer service with full accountability for customer engagement and communication
- Assist clients and ensure that their needs are identified and met
- Act as the single point of contact for the client
- Ensure that care instructions are explained
- Maintain general housekeeping and ensure that all items are priced and displayed correctly
- Ensure training compliance in line with company policy

**_ Operational Management_**
- Ensure that processes detailed below are executed efficiently and as per company policy:

- Sales Orders
- Account Management
- SR Management / Resolution
- Stock take
- Studio Referral
- Decorator / Partner Program

**_ QUALIFICATIONS:_**
- Grade 12/ Matric
- Relevant diploma/ degree advantageous e.g. Interior Design

**_ EXPERIENCE AND SKILLS:_**
- Minimum of 5 years’ work experience
- Previous experience in consumer-centric environment
- Proven record of meeting and exceeding sales targets
- Excellent communication, interpersonal and networking skills
- Comfortable working with different systems and technology, including POS and stock management systems
- Must be available to work retail hours including weekends and public holidays
- Passionate about décor and the clients' furniture and homeware products.
- Valid driver’s license and own vehicle essential

**_ BEHAVIORAL COMPETENCIES:_**
Our client is looking for a customer-centric self-starter with high energy levels. You will need to have excellent communication, interpersonal and networking skills to drive high levels of customer satisfaction through the delivery of excellent business processes.

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