Service Owner

The purpose of this role is to lead the teams and execute the service objectives. To align service strategy with portfolio objectives, be responsible for vision and value realization of services. Agrees, manages, revises Service Level Agreements (SLA's) as required. **Team Management**: Directly manages cross functional / functional teams and aligns with...

Job Profile Summary: At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry. We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in...

**Key Responsibilities** - Reviews user requirements, functional and technical designs, and makes recommendations to the business process owner/s and solution service providers through an informed evaluation process. - Accountable for business solutions throughout is software development lifecycle (SDLC). - Responsible for the development and maintenance of...

**The role**: We are seeking a highly skilled and dedicated Service Owner to join our team. As a Service Owner within this space, you will be responsible for overseeing and managing support operations and QA activities across our large product suite. Your primary focus will be ensuring customer satisfaction, timely issue resolution, and maintaining the...

**Product Owner** **The role**: Our client is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. This Technical Product Owner will oversee the development of products from start to finish to ensure they meet the clients’ needs and preferences. Their main duties include determining the...

**Product Owner** **The role**: Our client is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. This Technical Product Owner will oversee the development of products from start to finish to ensure they meet the clients’ needs and preferences. Their main duties include determining the...

Job Profile Summary: At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry. We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in...

Overview: **Responsibilities**: **Standards Management**: - Centralized management of all standards that the Enhance Business Unit owns or contributes to, including ISO9001, SDL, ISO27001, and other regulated market standards. - Maintain and update QMS documentation, coordinate with Subject Matter Experts (SMEs), and ensure the accurate documentation of...

This role is responsible for architecting cross-functional business processes that require optimized and automated IT Solutions. **Key Responsibilities**: - Responsible for the development, deployment and maintenance of the Business Process Management (BPM) framework/methodology, approach, architecture, document artifacts and tools required to drive...

**Requirements** - Minimum 3 + years driving experience - Drivers license must 5 + years old or older - Must be above 30 years old or older - Must be able to read, write and speak well. - Must have worked in a courier/ logistics company - Basic tech knowledge - Have a smart phone - Must to have your own vehicle - Knowledge of route planning - Understanding...

Our client is seeking Customer Service Representatives with No Customer Service Experience, within a Call Centre. **Duties**: **Professional customer service skills**: solution mindset, helping nature, passion for the customer and customer experience Good written and verbal communication skills Critical thinking and logical thinking Ability to multitask and...

**Company Description** We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Are you passionate about driving new product...

Key Responsibilities - Achieve Quarterly & yearly Sales budgets - Ensuring that expense budgets as set are not exceeded - Ensure that all expected call rate of 8 calls per day is maintained - Ensuring that all pre-call preparation are done and proper planning for each call - Planning includes weekly, cyclical and yearly planning - Weekly call cycle - Call...

A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security...

KwaZulu Natal, Durban - R 30 000 - 35 000 CTC + commission Monthly **Umhlanga. **Excellent opportunity exists for driven, resourceful Business Development Executive, ideally with experience in selling intangible business services to the owners of medium businesses, to join established concern providing elite services to Business...

JOB PURPOSE: Tactical role in the digital technology organisation and is accountable for the processing and coordination of appropriate and timely responses to incident reports, including channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping clients appraised of progress towards service...

**Reference** - PE001504/RW**Sector** - Finance**Location** - KwaZulu Natal, Durban**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Minimum Requirements/ Qualifications**: - Tertiary Degree is a pre -requisite unless very experienced (30 years). - Bachelor of Business Science or B Comm is preferable, and CFA/ CFP is an...

An exciting opportunity is open for a self-motivated and driven **Onboarding Sales Rep** with a bubbly personality and sales experience to join an established team. We are looking for a team member that can actively take responsibility for prospecting and onboarding new shop outlets and spazas, within the KZN area, cold calling to generate new clients, as...

Business unit, Department, Reporting Business Unit DPS Octane Department Specialised Solutions Reports to Manager: Service Delivery Grade S6 Core Description The purpose of the job is to provide a well-managed and operational service management environment for BCX Octane to maintain and improve customer satisfaction levels. Key Deliverables / Primary...

Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through positive interactions, you can make a...