Parts Supervisor
5 months ago
**Key Output**
- To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations.
- Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's, MARC site or EMP contractual terms or CSA's) while meeting departmental financial targets.
- Lead and manage a parts process team using "Great People Management" principles, while following the BWE Leadership philosophy and demonstrating value driven leadership.
- Ensure the parts team works according to policies, principles and procedures of the parts department
**Qualification, Experience and Competencies**
- Grade 12 and a tertiary qualification would be an added advantage.
- Business development skills and knowledge.
- Track record leading people in a team-based/participative environment.
- Experience in managing a parts operation advantageous.
- Sound parts business acumen.
- Inventory Control.
- Warehouse experience.
- Parts Sales.
- Participative Leadership.
- Parts Management. Business Financials.
- MS Office Applications. Attention to Detail.
- Rule Orientation. Organizational Awareness.
- Communication. Analytical Ability.
- Teamwork. Product and System Knowledge.
- Customer Service Orientation.
- Networking / Liaison.
- 5+ Years’ experience in a supervisory role
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