Software End-user Support
2 weeks ago
**Software End-User Support - **Stellenbosch**
A vacancy has arisen in the IT Department of one of our clients, A large International law firm, for a Software End-User Support.
**Key areas** **of** **responsibility** **include**:
End user IT support
Creating, maintaining and publishing all supporting documentation on the various systems
General software training & Skills Assessments (Interwoven,
CMS and MS Office)
User account administration (Active directory)
Ensuring all activities are compliant with current legal and
company regulations
Occasionally supporting national staff at other locations and company customers
**Requirements**:
Grade 12
2-3 years experience
Windows 10
Advanced knowledge of MS Office essential
Previous customer service experience with assisting end user
Previous training experience advantageous
Good diagnostic skills
Interwoven/Filesite advantageous
**_ Brought to you by AGC Recruitment_
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