GRC Software Trainer

1 month ago

Johannesburg, South Africa SurTech Full time

GRC Software Trainer

Job Title and Overview

The GRC Software Trainer is responsible for delivering comprehensive training programs to clients and stakeholders on the implementation, utilization, and optimization of the Diligent One (previously known as HighBond) software solution.

The Trainer plays a critical role in ensuring end-users understand the functionalities, features, and benefits of the software and can effectively integrate it into their workflows to enhance their Governance, Risk and Compliance processes.

Reporting to: Head of Services

Reason for vacancy: Team expansion

Management level of role: This is not a management role.

Working environment & travel: Exceptionally busy, team-orientated environment. Drivers license and own transport is essential. Possible travel into the rest of Africa.

Working hours: 08h00 to 16h30, training hours are usually 09h00 16h00, training times may vary when training in the rest of Africa.

Key Responsibilities

Conduct Training Sessions: Deliver engaging and informative training sessions and webinars to clients, and end-users across Africa on various aspects of the Diligent One software, including configuration, administration, reporting, and troubleshooting.

Develop Training Materials: Design, develop and update training materials, including user guides, manuals, and online resources, to support the implementation and usage of the Diligent One software.

Customize Training Programs: Tailor training content and delivery methods to meet the specific needs and skill levels of diverse audiences, including administrators, compliance officers, risk managers, auditors, and IT professionals.

Practical Exercises: Provide practical exercises to familiarize users with the functionality and navigation of the Diligent One software, ensuring they can effectively utilize its features to address their GRC requirements.

Stay Updated with Software Updates: Keep abreast of software updates, new features, and enhancements released by the software vendor, and incorporate relevant information into training materials and sessions to ensure users are informed of the latest capabilities.

Gather User Feedback: Collect feedback from users regarding their training experience, software usability, and functionality requirements, and communicate insights to the Head of Services.

Collaborate with Implementation Teams: Work closely with Diligent One software implementation teams and project managers to ensure seamless transition from implementation to training and provide continuity of support throughout the software lifecycle.

Required Experience

Bachelor's degree in Information Technology, Business Administration, or related field.

Prior experience in training delivery and instructional design, preferably in the GRC software domain.

Proficiency in using GRC software solutions, such TeamMate, BarnOwl, CaseWare Idea and familiarity with other relevant tools and platforms.

Behavioural Skills & Soft Competencies

Work Ethic and Attention to Detail: Possesses a strong work ethic, commits to excellence, and demonstrates meticulous attention to detail with a genuine passion for accuracy in all endeavours.

Communication Skills: Excellent communication abilities and adept relationship management skills, capable of effectively managing various stakeholders and senior executives concurrently.

Enthusiastic about technology: Possessing a solution-oriented approach focused on identifying strategies to ensure customer success.

Customer-Centric Approach: The candidate should exhibit a desire to exceed customer expectations by delivering exceptional service and value.

Knowledge Transfer: The candidate is capable of effectively transferring knowledge and conducting personalised one-on-one training sessions.

Adaptability: The candidate must be adaptable and flexible to navigate changing customer requirements, organizational dynamics, and evolving product features and functionalities.

Professional Communication and Relationship Management: Display professional business etiquette in all interactions, ensuring effective communication. Proficient in managing client expectations and fostering strong client and stakeholder relationships.

We are committed to employing based solely on MERIT,
irrelevant of gender, religion, or race

For more information, or any questions contact Tamsin Jatho, tamsinj@surtech.co.za

  • Grc Software Trainer

    1 month ago

    Johannesburg, South Africa SurTech Full time

    **GRC Software Trainer** **Job Title and Overview** The GRC Software Trainer is responsible for delivering comprehensive training programs to clients and stakeholders on the implementation, utilization, and optimization of the Diligent One (previously known as HighBond) software solution. The Trainer plays a critical role in ensuring end-users understand...

  • Grc Software Trainer

    4 weeks ago

    Johannesburg, South Africa Gemnex Full time

    The GRC Software Trainer is responsible for delivering comprehensive training programs to clients and stakeholders on the implementation, utilization, and optimization of the Diligent One (previously known as HighBond) software solution. The Trainer plays a critical role in ensuring end-users understand the functionalities, features, and benefits of the...

  • GRC Software Trainer

    2 weeks ago

    Johannesburg, South Africa Gemnex Full time

    The GRC Software Trainer is responsible for delivering comprehensive training programs to clients and stakeholders on the implementation, utilization, and optimization of the Diligent One (previously known as HighBond) software solution.The Trainer plays a critical role in ensuring end-users understand the functionalities, features, and benefits of the...

  • Software Training Facilitator

    6 days ago

    Johannesburg, South Africa DataTech Recruitment Full time

    Are you passionate about technology and helping companies excel in Governance, Risk, and Compliance (GRC)? Do you thrive in a dynamic environment and enjoy building relationships while delivering exceptional training? If so, we're looking for a talented GRC Software Trainer to join our growing team! In this role, you'll be the knowledge powerhouse, ensuring...

  • Software Trainer

    1 month ago

    Johannesburg, South Africa Ad Talent Africa Full time

    Who are we: Leaders in governance, risk and compliance (GRC) software.Who are we looking for: A talented and enthusiastic software trainer who will deliver engaging training programs, develop comprehensive training materials, and empower clients to effectively utilise the software for their GRC needs.What you will do:Be a training rockstar! Conduct...

  • Software Trainer

    1 month ago

    Johannesburg, South Africa Ad Talent Full time

    Who are we: Leaders in governance, risk and compliance (GRC) software.Who are we looking for: A talented and enthusiastic software trainer who will deliver engaging training programs, develop comprehensive training materials, and empower clients to effectively utilise the software for their GRC needs.What you will do:Be a training rockstar! Conduct...

  • Software Trainer

    1 month ago

    Johannesburg, South Africa Intrinsic Consulting Services Full time

    Are you a natural trainer? Are you passionate about technology and skilled in software applications? Do you thrive on sharing knowledge and empowering others to succeed? If so, my client has the perfect role for you!Due to increased success and market share, this team is growing!As a Software Trainer, you will play a pivotal role in equipping our...

  • Data Analytics Trainer

    4 weeks ago

    Johannesburg, South Africa Gemnex Full time

    The ACL trainer plays a critical role in ensuring that users have the knowledge and skills to effectively utilize ACL software for the purposes of data analysis. They contribute to the success of organizations by empowering users to leverage ACL software to improve efficiency, accuracy, and insight in their work. **Key Responsibilities** Expert Knowledge:...

  • GRC Software Implementation Consultant

    3 weeks ago

    Johannesburg, South Africa SurTech Full time

    GRC Software Implementation ConsultantJob Title and OverviewAre you ready to embark on a journey where your expertise meets innovation in the dynamic world of Governance, Risk, and Compliance (GRC)? Join us at Surtech, Diligent's exclusive partner, as we redefine the standards of excellence across South Africa. This isn't just a job; it's an opportunity to...

  • Data Analytics Trainer

    2 weeks ago

    Johannesburg, South Africa Gemnex Full time

    The ACL trainer plays a critical role in ensuring that users have the knowledge and skills to effectively utilize ACL software for the purposes of data analysis. They contribute to the success of organizations by empowering users to leverage ACL software to improve efficiency, accuracy, and insight in their work.Key ResponsibilitiesExpert Knowledge: Display...

  • Solutions Sales Specialist

    6 days ago

    Johannesburg, South Africa DataTech Recruitment Full time

    **Growth-Minded Solutions Sales Specialist: Sell a World-Leading GRC Solution!** **Are you a revenue specialist with a passion for enterprise sales?** Do you thrive in a fast-paced, team-oriented environment and enjoy building strong client relationships? If so, we have an exciting opportunity for you as a Solutions Sales Specialist! **We're looking for a...

  • Data Analytics Trainer

    1 month ago

    Johannesburg, South Africa SurTech Full time

    **Data Analytics (ACL) Trainer** **Job Title and Overview** The ACL trainer plays a critical role in ensuring that users have the knowledge and skills to effectively utilize ACL software for the purposes of data analysis. They contribute to the success of organizations by empowering users to leverage ACL software to improve efficiency, accuracy, and...

  • Data Analytics

    1 month ago

    Johannesburg, South Africa SurTech Full time

    Data Analytics (ACL) TrainerJob Title and OverviewThe ACL trainer plays a critical role in ensuring that users have the knowledge and skills to effectively utilize ACL software for the purposes of data analysis. They contribute to the success of organizations by empowering users to leverage ACL software to improve efficiency, accuracy, and insight in their...

  • Software Solutions Business Development Manager

    3 weeks ago

    Johannesburg, South Africa Ad Talent Full time

    Who are we : Leaders in governance, risk and compliance (GRC) software Who are we looking for : A seasoned business development manager with a background is selling Software Solutions What will you do:  Be a prospecting pro! Uncover qualified leads through cold calling, strategic partnerships, and proven techniques. Leverage your sales expertise to convert...

  • Software Implementation Consultant

    1 month ago

    Johannesburg, South Africa Intrinsic Consulting Services Full time

    Software Implementation Consultant - Auditing Our client sells a world leading governance, risk and compliance software solution and due to their outstanding success in the market, they are expanding. This exciting opportunity would ideally suit an individual who is experienced in Internal Auditing and is an automation/tech enthusiast. Utilizing your IT...

  • Software Implementation Consultant

    3 weeks ago

    Johannesburg, South Africa Intrinsic Consulting Services Full time

    Software Implementation Consultant - Auditing Our client sells a world leading governance, risk and compliance software solution and due to their outstanding success in the market, they are expanding. This exciting opportunity would ideally suit an individual who is experienced in Internal Auditing and is an automation/tech enthusiast. Utilizing your IT...

  • Software Solutions Business Development Manager

    1 month ago

    Johannesburg, South Africa Ad Talent Africa Full time

    Who are we: Leaders in governance, risk and compliance (GRC) softwareWho are we looking for: A seasoned business development manager with a background is selling Software SolutionsWhat will you do: Be a prospecting pro! Uncover qualified leads through cold calling, strategic partnerships, and proven techniques.Leverage your sales expertise to convert leads...

  • Software Solutions Business Development Manager

    1 month ago

    Johannesburg, South Africa Ad Talent Full time

    Who are we: Leaders in governance, risk and compliance (GRC) softwareWho are we looking for: A seasoned business development manager with a background is selling Software SolutionsWhat will you do: Be a prospecting pro! Uncover qualified leads through cold calling, strategic partnerships, and proven techniques.Leverage your sales expertise to convert leads...

  • Business Development Manager

    2 weeks ago

    Johannesburg, South Africa Gemnex Full time

    Key deliverables•Generate a qualified new business pipeline, in the South African public sector, through cold-calling, approved partners and other proven techniques.•Utilise strategic, proven sales methodologies to ensure that new business opportunities convert to new business software sales.•Prepare business cases, proposals, tender responses,...

  • Technical Trainer

    1 month ago

    Johannesburg, South Africa Core Group Full time

    **ABOUT THE ROLE**: Looking for a passionate, fun and dedicated person to join the team as a technical trainer. This role will be based in Johannesburg and will require extensive travel throughout South Africa, and into sub-Saharan Africa. Creative, engaging and fun with incredible attention to detail, this role will involve creating and facilitating...