Operations Manager

6 months ago


Cape Town, South Africa The Recruiters Full time

**Salary**:

- R50 000p/m CTC

**Description**:

- Well established lighting entity needs a suitably qualified and experienced individual to join their management team in this newly created role
- JOB PURPOSE
- To optimize the company’s operating capabilities, employ strategies to maximize customer satisfaction through leading and managing all the operational aspects of the company.- 1. OPERATIONS
- Oversee the management of the warehouse, whilst supporting the team leader through various initiatives and process improvements:

- Ensure that the stock on hand is accurate, saleable and correctly stored
- Guide the bi annual stock count process
- Maintain effective controls and process over the in and out flow of stock from the warehouse
- Review cycle count results and investigations, whilst identifying deficiencies in the internal controls and implementing improvements
- Oversee the management of the service department, whilst providing strategic support and continual customer service improvement:

- Guide the team leader through prioritization and problem solving to ensure that customer needs are being met
- Maintain and assisting with efficiency improvements
- Assist with the departments prioritization, planning and budgeting
- Assist with their ERP maintenance and reporting
- 2. OTHER
- Be the primary point of contact for escalation issues presented by other departments and then creating solutions that work for all involved
- Cultivate team congruence through initiatives that connect people to prioritize culture
- Be capable of understanding the IT infrastructure (not complex) and serve as a point of contact for business connectivity issues

Qualifications, Educational Requirements and Skills
- Relevant tertiary qualification
- 5 + years relevant experience in a managerial capacity with strong staff supervisory skills
- At least 5+ years in a leadership role with exposure to operations specifically inventory related
- Experience with Human Resources and working knowledge of BCEA
- Able to demonstrate examples of excelling within an environment with conflict
- Excellent ability to problem solve, motivate and train team members at various levels
- Attention to detail as well as the ability to zoom out and appreciate the bigger picture
- Excellent ability to multitask whilst managing various stakeholder engagements
- Displays the natural ability to understand the ERP landscape and continually improve upon it**Category**:

- Operations

**General Requirements**:

- Relevant tertiary qualification
- 5 + years relevant experience in a managerial capacity with strong staff supervisory skills
- At least 5+ years in a leadership role with exposure to operations specifically inventory related
- Experience with Human Resources and working knowledge of BCEA
- Able to demonstrate examples of excelling within an environment with conflict
- Excellent ability to problem solve, motivate and train team members at various levels
- Attention to detail as well as the ability to zoom out and appreciate the bigger picture
- Excellent ability to multitask whilst managing various stakeholder engagements
- Displays the natural ability to understand the ERP landscape and continually improve upon it

**Location**:

- Cape Town

**Consultant**:
**Amanda Dreyer



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