(71) Commercial Specialist Midrand

6 months ago

Midrand, South Africa Jobs 4 All Full time

**Commercial Specialist**

**Midrand - Gauteng**

**Reporting To**:
Head of Commercial

**Department**:
Commercial

**Purpose of the job**

Assistance with the advancement of the Commercial team, supporting the Global teams with bid support, partner management & contract management.

In this role you will contribute to the success of the company phenomenal performance, quality output, continuous improvements, and value-added contributions that enables the company to focus on its core activities.

**Duties includes but are not limited to.**
- Supporting the Commercial Manager to review agreements from risk point of view.
- Working closely with other departments to ensure that proposal and contracts agreed to are commercial, legally, and operationally sound.
- Drafting and looking at profitability of agreements and proposals
- Managing commercial risk on behalf of the organisation
- Ensuring effective communication channels to be followed in communicating the planning, engagements and expected outcomes with stakeholders.
- Assisting with costing for proposals an agreements
- Providing support to Sales with proposals and Customer engagements.
- Providing support to operations with regards to SLA governance on agreements.
- Assisting with Governance with agreements and proposals.
- Maintaining an up-to-date register and filling system of all agreements and proposals, this includes hardware agreements, software agreements, distributor agreements, service partner agreements, major supplier agreements, NDA and other agreements.
- Providing support with the onboarding and management of service providers and partners
- Applies effective Commercial Management processes, procedures, and methodologies to monitor and report on the quality-of-service delivery and identify areas requiring improvement.
- Lead, inspire and develop the Commercial Management Administrator through effective goal setting, performance management, timely succession planning and embedding a high-performance culture.

2. Key Performance Indicators

%

Negotiation of contracts and reviews 30%

Driving Income Growth in collaboration with Sales 20%

Administer Customer needs 15%

Provides commercial information to seniors and colleagues 20%

General Function 5%

Company Values 5%

Problem Solving 5%

**Dimensions**

No direct reports

**Key Activities**

**Negotiation of contracts and reviews**:

- Bid support on proposals and tenders, this includes but is not limited to.
- Assistance with gathering additional technical support.
- Facilitating discussions between different departments.
- Review of Contract Profitability, Contract Leakages and Scope of work
- Drafting of contract changes and variations including scope of work changes, cancellations, and terminations.
- Management of Contract suppository
- Drafting and negotiating back-to-back agreements as well as other legal documents as required
- Legal and Commercial risk review of documents and offer and actively tracking renewal of agreements.
- Assistance with obtaining of bid bonds when needed.
- Assistance with Reviewing Risk in agreements, including Penalties & Liabilities
- Assessing the commercial risk which the organisation is exposed to in developing sales opportunities.

**Driving Income Growth in collaboration with Sales**
- Tracking of Tender status
- Facilitating structured discussions with stakeholders where context, purpose and expected outcomes are communicated effectively.
- Work closely with sales teams to agree bid or proposal strategy and qualify opportunities.
- Understand and assess internal financial and risk evaluations in bids and proposals. Ensure bid compliance with internal guidelines as agreed with management and propose appropriate bid responses to best achieve business objectives.
- Initiate discussions around Annual Increases and leading the process for renewals and/or increases.
- Supporting with onboarding and vetting of new partners and service providers
- Assistance with tracking of partner and service provider performance
- Liaise with Finance to ensure that Contracts are invoiced at the correct rate and timeously and payments are received.

**3. Administer customer’s needs**:

- Attending to clarifications, assisting with queries and requests
- Develop long term relationships with, customers, suppliers, and stakeholders.
- Negotiate with customer as required for finalisation of bid requirements and contracts.
- Providing regular updates to the customer in the event of incident escalations
- Seek ways to increase and improve customer productivity by advising customers on alternative processes through business case development
- Ensure all service contracts do not lapse or expire and are renewed timeously.
- Maintain an up-to-date list of all customers in the region and machine install base with detailed breakdown of machine set up on a configuration spreadsheet.

**4. Provides commercial information to seniors and colleagues**
- Report on performance of projec

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