Master Technician

6 months ago

Midrand, South Africa Unique Personnel Full time

**Job Number**
- 70248

**Job Type**
- Permanent

**Job Title**
- (D8954) Master Technician - Midrand

**Computer Skills**
- computer skills,diagnostics

**Industry**
- Automotive

**City**
- Midrand

**Province**
- Gauteng
- Dealership situated in Midrand is looking for a Master Technician to join their team**PURPOSE**
- To provide expertise, advise, support and coordinate daily team tasks in the workshop for repairs and servicing function in line with expected quality standards and housekeeping as per agreed standard operating procedures.**KEY RESPONSIBILITIES**
- Conduct fault diagnosis and repairs on range of KIA vehicles.
- Carry out repairs and maintenance on KIA vehicles.
- Carry out inspection of own work performed and that of apprentice working with you.
- Complete job cards for purpose of costing and vehicle hand-over

**PROCESS AND GOVERNANCE**
- Conduct research and gather data to provide input to operational reporting and decision making processes.
- Conduct research to identify new opportunities/technologies which could result in better operational processes.
- Define standard operating procedures (SOPs).
- Provide specialist advice to enable planning for value-added process improvements, initiatives and services.
- Provide specialist advice to identify and develop solutions to improve quality of processes and services.
- Assist the workshop team with the identification and resolution of problems and provide solutions that lead to improved operational service delivery and quality.
- Deliver on agreed performance targets according to set procedures and service level agreements.
- Ensure that the workshop has the correct tools and equipment in fully functioning condition, in accordance with industry and OEM standards.
- Ensure that work is completed in adherence to organisationally approved health and safety requirements and standards.
- Escalate quality and product problems to the importer as per the Importers policy.

**FINANCE**
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage.
- Adhere to organisational policies and procedures to ensure cost effectiveness andreduction of financial wastage related to materials or equipment.

**CLIENT/CUSTOMER**
- Build sustainable relationships with customers that contribute to a culture of customer service excellence.
- Deliver services and/or products that enable a culture which meets or exceeds customers' expectations in the business.
- Ensure customer/company assets are safe-guarded as per company policies and procedures.
- Provide specialist advice to customers through the service advisor.

**PEOPLE**
- Own and live up to company values.
- Participate and provide expertise to a culture of work centric thinking, productivity, service delivery and quality management.
- Participate in forums/discussions that positively contribute to knowledge improvement.
- Provide advice and support with the management of change and offer operational support where required.
- Identify training needs and escalate to ensure competence.
- Provide technical coaching to apprentices and others for the purpose of continuous knowledge sharing, learning and integration of own knowledge.
- Share own and product specific knowledge with teams/technicians to solve difficult technical problems faster.

**SKILLS & ATTRIBUTES**
- Analytical skills and problem-solving ability
- Attention to detail and time management skills
- Excellent customer orientation
- Client Focus
- Improvement Orientation
- Interpersonal Effectiveness
- Judgement
- Persistence and Tenacity
- Personal Courage
- Planning and Organising
- Results Orientation**Inherent Requirements**
- Min grade 12 / N3 / Qualified motor mechanic
- At least 5 years' experience as a qualified mechanic with excellent diagnostic ability
- Proven BMW or similar brand experience will be advantageous
- Solid knowledge of fault finding and diagnostic machines
- Successful demonstration of diagnostic ability
- Apprenticeship or Section 28 trade test requirement
- Computer Literacy Proficient
- Industry legislative compliance/ knowledge
- M Compliance (Vehicles)
- Valid driver's license

**What Qualification**
- N3

**Minimum Qualification**
- N3

**Status**
- Pending / Unavailable

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