Quality Manager

4 weeks ago

West Rand Gauteng, South Africa SGS Full time

Company Description

We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

**Job Description**:

- Operate to the highest standard of ethics as indicated in SGS integrity programs
- Assist with strategic planning for quality in the Division
- Fulfill the role of Quality Manager as per ISO17025
- Maintain an up to date scope of testing and co-ordination of the documentation and standard operating procedures required to comply with laboratory ISO accreditation
- Facilitate and monitor method validation process in the Geochem Division
- Review quality control data for trends, biases or problems
- Determines control limits for standard reference materials
- Facilitate external audits, follow up and resolve external audit action items
- Reviews and statistically trends PT results
- Evaluate, review and monitoring of the re-assays in the Geochem
- Coordinate the database for re-assays billing.
- Manage the process of document control for the laboratory
- Manage and facilitate the proper Management of Change in the Geochem
- Coordinate and administer the improvement systems
- Build relationships with all technical and professional personnel
- Assist with the evaluation and root cause analysis of proficiency tests, customer complaints, and improvement requests
- Provide planned quality related training and awareness as required
- Facilitate and plan all management reviews
- Comply with health, safety and environmental acts, regulations and requirements
- Work with a safety conscious attitude and demonstrates good and safe work habits
- Participate and form part of Operational Integrity projects and campaigns
- Adhere to all quality and safety requirements of the SGS management system.
- Perform any other reasonable tasks as assigned by direct line manager.
- Must have valid driver’s license. Transporting od samples on site.
- Assist with the training on new methods and/or procedures.

**Qualifications**:
**Education**
- BSc, BTech or National Diploma in Analytical Chemistry or Science and/or proven years of laboratory, knowledge, skills and experience sufficient to be recognized as a qualification through - Recognition of Prior Learning
- ISO or College Quality Assurance Program Diploma

**Experience**
- 8 Years work experience in a testing environment
- 5 Years management system experience (ISO 9000, 17025 or other)
- Advance Microsoft software experience
- Document and report writing experience
- Statistical Quality Control knowledge

**Required Skills**:

- Self-motivator
- Excellent problem-solving skills
- Outstanding Attention to detail
- Excellent interpersonal skills and the ability to work with a variety of personalities
- Good verbal and communication skills
- Ability to consistently meet deadlines
- Ability to work both independently and as part of a team
- Superb organizational skills and concern for order
- Effective planning skills
- Ability to multi-task and handle several issues simultaneously
- Ability to maintain a positive and professional attitude when dealing with escalated issues

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