Control Room Operator

3 weeks ago


Johannesburg South, South Africa AA Bakery Full time

**Experienced Control Room Operators with prior experience In tracking fleet, you must be willing to work shifts.**

**Skills and Experience**:

- Tracking of vehicles locations by GPS system Monitoring vehicle driver performance Answering calls, Handling customer queries Send out Road side assistance
- At least 2+ years' experience as a Tracker
- Tracking of all trucks/vehicles on tracing system
- Dealing with all queries of drivers
- Ensuring that drivers fill up the correct total of liters on road and directing them to the filling station where they need to fill up
- Printing of vehicle tracking reports and writing out the debriefing slips to attach to the debriefing
- Dealing with all driver queries at the customers and keeping in touch with the sales department
- Identifying on-road exceptions and taking immediate remedial action
- Co-ordinating and responding to emergency situations Liaising with drivers, operations personnel and management
- Constantly focus and monitor the site activities via CCTV Strong understanding of maps and giving accurate directions
- Report the incident location and persons to the communication operators or directly to the supervisor
- Developing and presenting daily management reports
- Be vigilant to further safety and security threats during the ongoing incident

**Job Type**: Permanent

Application Question(s):

- Do you have a minimum of 2 years tracking experience ?


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