Dispatch Clerk

2 months ago

Boksburg, South Africa Tower Group Full time

**Responsibilities**:

- Ensure correct stock is loaded
- Oversee drivers and routes
- Handle and manage courier services
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Enter data in computer system and maintain logs and records of calls, activities and other information

Requirements and skills
- Matric
- Logistics/supply chain Diploma advantage
- Proven experience as dispatcher or relevant position
- Computer literate (MS Office, SAP, SAGE, Kerridge etc)
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking

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